1 to 25 of 134 Remote/Hybrid Continuous Improvement Jobs in the West Midlands

Role Summary: To provide dedicated business analysis capability within Services Assurance, enabling a structured, user-centred, and evidence-based approach to discovery, change assessment, continuous improvement, and system alignment. The role supports better decision-making across systems, and other contractual services by defining clear problem statements, translating … support informed decision-making. Identify opportunities for service optimisation, process improvement, system rationalisation, and removal of duplicated activity. Maintain and prioritise continuous improvement and discovery backlogs in partnership with stakeholders. Facilitate workshops and structured engagement sessions with SMEs, operational teams, service leads, and delivery partners. ...

mature Agile environment provides a supportive space to collaborate with specialists from other disciplines. You’ll be part of a culture that encourages continuous improvement, knowledge sharing, and technical excellence. Our Senior Engineer, you’ll focus on delivering critical digital services from cradle to grave working … will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role We’re looking for people who are learning focused, challenge ...

Technical Support Operations team, you'll take ownership of issues from start to finish, deliver an outstanding customer experience, and contribute to the continuous improvement of our IT services. Deliver exceptional 2nd line support, resolving incidents and service requests with a customer-first approach. Take ownership … with colleagues and stakeholders. Manage end-user devices throughout their lifecycle, including deployment, maintenance and asset management. Contribute to IT projects, technology rollouts and continuous service improvement initiatives. Maintain high standards of documentation, security, compliance and operational excellence. Collaborate with Service Desk, Infrastructure, Security and third-party ...

development lifecycle Working in Agile Teams Participate in sprint planning, stand-ups, and retrospectives Collaborate closely with engineers, product teams, and stakeholders Contribute to continuous improvement across processes and delivery Continuous Learning & Support Stay up to date with modern tools, technologies, and development practices Provide support … engineering practices and technologies Strong focus on learning, development, and career growth Hybrid working model with flexibility A collaborative environment that values innovation and continuous improvement If you're looking to develop your career in a role where you can learn, build, and contribute within a fast ...

mature Agile environment provides a supportive space to collaborate with specialists from other disciplines. You’ll be part of a culture that encourages continuous improvement, knowledge sharing, and technical excellence. Our Lead Engineer, you’ll go beyond delivery—shaping technical strategy, mentoring engineers, and driving innovation across … exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. Your knowledge and experience will be used ...

modelling techniques to predict potential scenarios and assess their impact. Training & Support: Lead training initiatives for the risk management team, fostering a culture of continuous learning and improvement. Compliance Assurance: Ensure all risk management activities adhere to the highest standards and regulations, conducting regular audits for compliance . Effective … Communication: Communicate risk information clearly to all relevant stakeholders, facilitating understanding and effective mitigation. Continuous Improvement: Champion best practises in risk management, driving continuous improvement initiatives within the organisation. Leadership: Mentor and guide junior risk engineers, fostering team development and enhancing overall performance. Essential ...

Excellence Provide hands-on technical leadership across modern engineering practices Shape the delivery of scalable, secure fintech platforms Champion DevOps, CI/CD, and continuous improvement Collaborate closely with Product, Architecture, and stakeholders Strategic Impact Contribute to technical strategy and roadmap direction Support a major fintech transformation … Passion for building robust, scalable solutions (fintech or regulated experience desirable) Strong communication and stakeholder management skills A proactive mindset with a drive for continuous improvement Why This Role Stands Out £50,000 - £70,000 salary depending on experience Work on large-scale fintech platforms with real ...

ensure cohesive program execution. Strong interpersonal skills to foster collaboration, resolve conflicts, and align diverse stakeholders around common objectives. Performance Measurement and Continuous Improvement: Experience in establishing key performance indicators (KPIs) and metrics to measure program success and effectiveness. Ability to analyze performance data, gather insights … drive continuous improvement initiatives to enhance program outcomes and client satisfaction. Change Management Expertise: Strong understanding of change management principles and practices in the context of ERP implementations. Ability to develop and execute change management strategies that facilitate user adoption, minimize resistance, and ensure that stakeholders ...

investments deliver measurable operational and commercial value. The successful candidate will combine strategic vision with strong delivery leadership, building high-performing teams while driving continuous improvement across application development, business systems, data, reporting and enterprise technology. Key Responsibilities Develop … deliver the strategic roadmap for enterprise applications, data, reporting and digital platforms, ensuring technology investment supports organisational priorities. Lead the transformation and continual improvement of business-critical applications, driving modernisation, simplification and standardisation across the application landscape. Define and deliver application development, systems integration and enterprise architecture strategies ...

investments deliver measurable operational and commercial value. The successful candidate will combine strategic vision with strong delivery leadership, building high-performing teams while driving continuous improvement across application development, business systems, data, reporting and enterprise technology. Key Responsibilities Develop … deliver the strategic roadmap for enterprise applications, data, reporting and digital platforms, ensuring technology investment supports organisational priorities. Lead the transformation and continual improvement of business-critical applications, driving modernisation, simplification and standardisation across the application landscape. Define and deliver application development, systems integration and enterprise architecture strategies ...

role within a Managed Service environment supporting a high-profile customer. I n this position, you ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you ll work closely with customer stakeholders, internal teams … managed service opportunities Compliance & Best Practice Support compliance frameworks (ISO 27001, Cyber Essentials, NIST) Assist with audits and ensure adherence to policies and standards Continuous Improvement Enhance processes, tooling, and documentation Drive automation and improved monitoring capabilities Stay current with emerging threats and technologies What ...

stakeholder discussions. Influence decision-making and build strong relationships with stakeholders at all levels. Deliver presentations and recommendations to senior leadership. Identify opportunities for continuous improvement across business processes and project delivery. Skills & Experience Essential Minimum of 5 years' experience as a Business Analyst, ideally within … ability to influence and negotiate with stakeholders. Strong collaboration and relationship-building skills. A proactive approach to identifying risks and opportunities. A passion for continuous improvement and delivering positive business outcomes. The ability to understand business problems in depth and recommend effective, practical solutions. ...

current operations and future growth. The Role As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand … integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication and documentation skills Core Competencies Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking ...

matter expert, you will help ensure advisers and colleagues can deliver a seamless customer experience by providing system support, resolving technical issues, and driving continuous improvements. You will also contribute to system enhancements, change initiatives, and business transformation projects, ensuring any updates are effectively implemented and do not adversely … Contribute to business transformation projects, system upgrades, and new initiatives by providing subject matter expertise and ensuring minimal disruption to advisers and customers. Drive continuous improvement by reviewing processes, maintaining documentation, sharing best practice, and identifying opportunities to enhance efficiency and service delivery. What You’ll Bring ...

Problem Management and Service Insight across a complex, always-on environment. This is a high-impact leadership role combining incident command, service governance and continuous improvement . You'll lead the response to major incidents, while driving long-term service stability, performance and operational excellence across … minimising customer impact Providing calm, authoritative leadership in high-pressure situations Delivering executive-level communication and reporting during incidents and service reviews Driving continuous improvement through insight, lessons learned and preventative actions Operating across multi-supplier, cloud and on-prem environments Managing risk, governance and engagement with ...

engineering culture Driving Agile Delivery Contribute to sprint planning, stand-ups, and retrospectives Collaborate with product teams, stakeholders, and wider engineering Identify opportunities for continuous improvement in delivery and tooling What Makes You Stand Out You're a confident engineer who combines strong technical expertise with … impact Increased technical ownership and influence Strong focus on progression and technical growth Flexible hybrid working model A culture that values innovation, collaboration, and continuous improvement If you're ready to take the next step and make a tangible impact within a fast-moving fintech environment ...

Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle … specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually ...

steering components and systems. Ensure effective communication across teams for alignment and timely delivery. Represent steering systems in technical discussions as appropriate. Problem Solving & Continuous Improvement Apply structured engineering approaches to resolve design and test issues. Conduct root cause analysis using methods like 8D and fault tree … analysis. Contribute to the continuous improvement of steering system design and validation processes. Quality & Compliance Deliver engineering artefacts including DVP&R, DFMEA, and test plans and reports. Ensure alignment with relevant regulatory, safety, and quality standards. Follow engineering processes and change control procedures. Customer & Delivery Focus Deliver ...

across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering … observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including DNS, TCP/IP and load balancing A passion for automation, continuous improvement and operational excellence Experience with Infrastructure as Code (Terraform), SRE principles (SLIs, SLOs), or regulated environments would be beneficial ...

across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering … observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including DNS, TCP/IP and load balancing A passion for automation, continuous improvement and operational excellence Experience with Infrastructure as Code (Terraform), SRE principles (SLIs, SLOs), or regulated environments would be beneficial ...

just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams … Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation ...

plus car allowance and benefits Summary: We are looking for an experienced Head of IT Business Systems to lead the development, integration, and continuous improvement of our clients business systems landscape. This is a key leadership role for someone who can bridge the gap between … customer service performance · Manage relationships with internal stakeholders, external customers, software providers, and third-party technology partners · Lead system development roadmaps, upgrades, implementations, and continuous improvement initiatives · Ensure data accuracy, reporting capability, and system performance across the business · Work with development teams, vendors, and IT colleagues ...

plus car allowance and benefits Summary: We are looking for an experienced Head of IT Business Systems to lead the development, integration, and continuous improvement of our clients business systems landscape. This is a key leadership role for someone who can bridge the gap between … customer service performance Manage relationships with internal stakeholders, external customers, software providers, and third-party technology partners Lead system development roadmaps, upgrades, implementations, and continuous improvement initiatives Ensure data accuracy, reporting capability, and system performance across the business Work with development teams, vendors, and IT colleagues ...

will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As a senior member of the AWS Engineering Team … modern software engineering practices. Build and manage robust, scalable infrastructure and serverless architectures using Infrastructure as Code, Kubernetes, and AWS serverless technologies. Foster continuous improvement by embracing Agile and SCRUM methodologies and facilitating stakeholder engagement to ensure alignment on project goals. Provide leadership and mentorship to team ...

Support third-party development partners to deliver software aligned with agreed solution designs and quality standards. Champion Agile methodologies, including Scrum and Kanban, promoting continuous improvement across the engineering team. Produce and maintain technical documentation to support knowledge sharing and operational excellence. Essential Skills & Experience Strong commercial ...