1 to 25 of 50 Remote Continuous Improvement Jobs in the West Midlands

marking assessments with precision and providing outstanding support to our students and clients via calls, emails, and social media platforms. You will also contribute directly to the development and continuous improvement of our classroom and virtual health and safety training content and resources. We welcome applications from candidates who have started their NEBOSH Diploma, even if they … news, and supporting student learning. Ensuring all delegates receive respectful and professional support. Marking mock exam papers with accuracy and offering constructive feedback. Contribute directly to the development and continuous improvement of our classroom and virtual health and safety training content and resources. Managing email, phone, and webchat queries, and monitoring the Facebook page to ensure only More ❯

to resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with … the Account Team Manager to manage the full customer lifecycle, including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer-centric service delivery. What You ll Need Experience of managing a portfolio of 30+ customers. Experience of working for a fast growth telecoms or IT services company. … Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment) Hybrid working Casual dress Company events Flexitime Free parking Discretionary Annual Bonus linked to key performance metrics for team Continuous learning and professional development opportunities Exciting and challenging projects with industry-leading clients On-site parking More ❯

to resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with … the Account Team Manager to manage the full customer lifecycle, including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer-centric service delivery. What You’ll Need Experience of managing a portfolio of 30+ customers. Experience of working for a fast growth telecoms or IT services company. … Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment) Hybrid working Casual dress Company events Flexitime Free parking Discretionary Annual Bonus linked to key performance metrics for team Continuous learning and professional development opportunities Exciting and challenging projects with industry-leading clients On-site parking More ❯

to resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with … the Customer Success Team Manager to manage the full customer lifecycle, including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer-centric service delivery. What You ll Need Experience of managing a portfolio of 30+ customers. Experience of working for a fast growth telecoms or IT services … Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment) Hybrid working Casual dress Company events Flexitime Free parking Discretionary Annual Bonus linked to key performance metrics for team Continuous learning and professional development opportunities Exciting and challenging projects with industry-leading clients On-site parking More ❯

to resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with … the Customer Success Team Manager to manage the full customer lifecycle, including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer-centric service delivery. What You’ll Need Experience of managing a portfolio of 30+ customers. Experience of working for a fast growth telecoms or IT services … Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment) Hybrid working Casual dress Company events Flexitime Free parking Discretionary Annual Bonus linked to key performance metrics for team Continuous learning and professional development opportunities Exciting and challenging projects with industry-leading clients On-site parking More ❯

and strategic advisory services. Oversee complex workforce analyses and modeling to support performance monitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce strategy, planning, and analytics within a complex, global organization or equivalent Strong leadership and team development skills, with … expertise, including scenario planning, demand forecasting, and proficiency with workforce analytics tools (e.g., Visier) Excellent stakeholder management and advisory skills with senior executives Proven ability to drive innovation and continuous improvement in workforce planning processes Strong communication and presentation skills, able to convey complex information clearly Certification in workforce planning, data science, or people analytics, or equivalent More ❯

Lead Role Purpose: As a Technical Change Management Senior Specialist (P4 level), you will be a recognized subject matter expert responsible for leading the IT organization's process improvement and change management initiatives. You will act as a change agent, employing proven methodologies to ensure changes are implemented smoothly and successfully, with minimal disruption to business operations. This … practices across the IT landscape. Key Responsibilities: • Lead Change Management: Develop and execute comprehensive change management strategies and plans for projects and initiatives within the IT organization. • Process Improvement: Identify, analyze, and implement process improvements using appropriate methodologies (e.g., Agile, Lean). • Stakeholder Engagement: Conduct thorough stakeholder analyses and create robust communication plans to ensure buy-in and … Organizational Readiness: Assess organizational readiness for change and develop actionable plans to address gaps. • Change Advocacy: Act as a change champion to promote and implement best practices and a continuous improvement culture across IT. • Project Management: Manage large-scale change projects or processes with limited oversight, ensuring they are delivered on time and to a high standard. More ❯

Lead Role Purpose: As a Technical Change Management Senior Specialist (P4 level), you will be a recognized subject matter expert responsible for leading the IT organization's process improvement and change management initiatives. You will act as a change agent, employing proven methodologies to ensure changes are implemented smoothly and successfully, with minimal disruption to business operations. This … practices across the IT landscape. Key Responsibilities: • Lead Change Management: Develop and execute comprehensive change management strategies and plans for projects and initiatives within the IT organization. • Process Improvement: Identify, analyze, and implement process improvements using appropriate methodologies (e.g., Agile, Lean). • Stakeholder Engagement: Conduct thorough stakeholder analyses and create robust communication plans to ensure buy-in and … Organizational Readiness: Assess organizational readiness for change and develop actionable plans to address gaps. • Change Advocacy: Act as a change champion to promote and implement best practices and a continuous improvement culture across IT. • Project Management: Manage large-scale change projects or processes with limited oversight, ensuring they are delivered on time and to a high standard. More ❯

understanding of data governance, data quality, and metadata management. Experience designing data solutions across operational and analytical systems. Excellent stakeholder engagement and communication skills. A passion for innovation and continuous improvement in the data space. Tech you'll work with Cloud & Data Platforms: Azure Synapse, Azure Data Lake, Azure Data Factory Data Modelling & Integration: SQL, ETL tools More ❯

of Common Data Environments, document management & document control. Government Soft Landings, and the “golden thread” principle. Experience in developing procurement strategies for new technologies within government frameworks. Experience in continuous improvement of BIM systems and strategic principles across large estates. Strong organisational, interpersonal, and communication skills. Analytical and presentation skills, with the ability to challenge the status More ❯

business objectives. Ensure that technical and business documentation, UAT materials, and training resources accompany all delivered reports. Conduct testing and troubleshooting to ensure data accuracy, integrity, and usability. Support continuous improvement by identifying opportunities to enhance reporting solutions and processes. Participate in knowledge-sharing activities, code reviews, and collaborative problem-solving within the team. Work closely with More ❯

adoption. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager More ❯

transformation across a wide range of technologies. You will lead high-visibility, strategically important projects managing complex dependencies across multiple teams, delivering value through effective project execution, and supporting continuous improvements. Hybrid working The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a … are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role A Project Manager is required to join Capgemini’s team, there is a wide range … types and whilst most of those projects are for our public sector client, other clients are also supported. • Lead the execution and delivery of projects using agile methodologies, driving continuous improvement and operational efficiency • Develop and maintain project schedules, establish delivery rhythms, manage risks and dependencies, and remove blockers • Ensure deliverables meet quality standards appropriate to their More ❯

improvement. • Solving operational challenges through root-cause analysis and data-driven recommendations. • Collaborating with stakeholders across the EMEA North Region to enhance service delivery and supply chain efficiency. • Driving continuous improvement and contributing to strategic projects. What we re looking for: • Exceptional analytical skills with a problem-solving mindset. • Advanced Excel skills (pivot tables, charts, lookups, formulas … A role with real impact on business performance and customer satisfaction. • Hybrid working flexibility. • Opportunities for career progression as the business grows. • A collaborative culture that values innovation and continuous improvement. If you re ready to turn data into actionable insights that shape the future of retail and e-commerce service delivery, apply today and take the next step More ❯

estimation, and technology strategy. Provide technical leadership across multi-skilled teams (engineering, testing, DevOps, security), ensuring solutions are high-quality and production-ready. Embed DevOps culture and practices, promoting continuous improvement and modern agile delivery methods. Mentor, coach, and develop engineers and junior architects, acting as a role model within the team. Apply hands-on expertise where … Code and automation tooling (e.g. Terraform, ARM/Bicep, Ansible, Puppet, Chef). Containerisation and orchestration expertise (e.g. Kubernetes, Docker ). Strong understanding of CI/CD pipelines and continuous delivery practices. Scripting or coding experience in at least one language (e.g. PowerShell, Bash, Python, Go, Groovy). Eligibility for SC Clearance (mandatory due to client requirements). Desirable More ❯

and Python. Strong analytical skills with the ability to interpret requirements, investigate issues, and deliver effective solutions. Demonstrated experience developing scalable, high-quality applications. Committed to clean coding practices, continuous improvement, and quality assurance. Excellent communication skills, with the ability to present information at all levels. Collaborative team player with a positive, flexible attitude and willingness to More ❯

analytics platforms. Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver robust data solutions. Champion Agile and Scrum methodologies, ensuring timely delivery of sprints and continuous improvement. Drive DevOps practices for CI/CD, automated testing, and deployment of data services. Mentor and guide junior engineers, fostering a culture of technical excellence and innovation. Ensure More ❯

trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading online presence and a technology team committed to performance, automation, and continuous improvement. Role Overview We’re hiring a Linux Systems Admin to take ownership of our server infrastructure and collaborate closely with developers to support, scale, and secure our high … It Here Shape and manage infrastructure powering a £300m+ online business Collaborate with passionate developers in a trusted, agile tech team Lead technical change and future-proof critical systems Continuous learning encouraged with training budget and mentorship Culture rooted in Integrity, Agility, Ambition, Clarity, Efficiency About You You’ll thrive in this role if you: Take pride in clean … scalable, resilient infrastructure Communicate well with cross-functional teams Are proactive about automation and continuous improvement Enjoy building systems that directly impact customer experience Want to grow in a business that values technical excellence Package & Benefits Competitive salary depending on experience Bonus: up to 10% 25 days holiday plus 8 bank holidays (with option to buy extra More ❯

and vendors in line with the organisation's "borrow, buy, build" strategy Manage architectural trade-offs, balancing functional and technical requirements Contribute to ongoing architecture governance, quality assurance, and continuous improvement Experience needed: Proven experience leading the design and build of large-scale, complex applications Deep knowledge of architecture and systems design principles Hands-on experience delivering More ❯

and vendors in line with the organisation's "borrow, buy, build" strategy Manage architectural trade-offs, balancing functional and technical requirements Contribute to ongoing architecture governance, quality assurance, and continuous improvement Experience needed: Proven experience leading the design and build of large-scale, complex applications Deep knowledge of architecture and systems design principles Hands-on experience delivering More ❯

skills and proven tech leadership skills that will include coaching, mentoring, team collaboration, etc, etc. Utilising agile methodologies you develop high quality software fortnightly, focusing on scaleability, robustness and continuous improvement. Working with Product Owners, Project Managers and fellow Lead Software Engineers, you will further develop the product. Key responsibilities for this role include - Hands on coding using your More ❯

skills and proven tech leadership skills that will include coaching, mentoring, team collaboration, etc, etc. Utilising agile methodologies you develop high quality software fortnightly, focusing on scaleability, robustness and continuous improvement. Working with Product Owners, Project Managers and fellow Lead Software Engineers, you will further develop the product. Key responsibilities for this role include - Hands on coding using your More ❯

At Convergence Group, we've spent the last 20 years building a business that lasts - powered by resilience, continuous improvement, and a product-led mindset. Now, we're scaling fast and shaking up an industry that's ripe for innovation. Software Engineering is at the heart of that change, and we're looking for a talented C# … delivery and maintenance. You'll help us evolve our connectivity products and internal tools using modern technologies -while contributing to an engineering culture that values clean code, autonomy, and continuous improvement. Responsibilities of our Software Engineer: Build and maintain high-quality, scalable web applications using C#, JavaScript, web development frameworks and libraries (e.g. React, Next.js, Blazor), and Azure services. … Collaborate in Agile environments (Scrum, Kanban) - participating in standups, sprint planning, and retros. Troubleshoot, debug, and resolve application issues. Engage in code reviews to maintain standards, knowledge sharing, and continuous learning. Drive improvements across the SDLC: tools, pipelines, architecture, and documentation. What you'll Bring: A minimum of 5 years' experience of C# Strong knowledge of JavaScript, HTML/ More ❯

Automation Test Engineer to join a fast-paced agile delivery team working on live projects within the Central Government sector. This is a hands-on role focused on implementing continuous automated testing within a CI/CD lifecycle. You'll be part of a collaborative environment that values innovation, flexibility, and continuous learning. The team thrives on solving … frameworks and processes Ideal Candidate: Strong experience in both manual and automation testing Proficient in Selenium and Java Comfortable working in agile environments and driving best practices Passionate about continuous improvement and emerging technologies Eligible for UK security clearance (British passport holder, UK resident for past 5 years) Culture & Benefits: Inclusive, team-led environment with a small More ❯

part of a major transformation in how engineering processes are delivered, from initial idea through to end of life. The Engineering Delivery Platform (EDP) is driving process re-design, continuous improvement, and the adoption of new methods and tools across the organisation. As a Trainer , you will be central to ensuring colleagues are fully equipped to adopt More ❯