9 of 9 Remote/Hybrid Customer Insight Jobs in the West Midlands

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

EMEA Customer & Marketing Insights Lead Warwick (Hybrid – 3 Days Office/2 Days Home) £55,000 - £65,000 + 8% Bonus + Excellent Benefits If you enjoy turning data into decisions, influencing business strategy and seeing your work make a genuine commercial impact, this could be the opportunity … This isn't a role where you'll simply produce reports. You'll help shape the future direction of a global business by uncovering customer trends, identifying opportunities for growth and giving senior leaders the insight they need to make better decisions. You'll work with colleagues across ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

work closely with customers, engineering, design and commercial teams to shape product strategy, define road maps and deliver products that solve real customer problems. The Role You'll be responsible for owning a product area from discovery through to delivery, using customer insight, market analysis and data … deliver measurable business outcomes. Working within a collaborative product team, you'll: Define product vision and road map for your product area Lead customer discovery and gather feedback to inform product decisions Own and prioritise the product backlog Work closely with engineering teams throughout delivery Define product requirements, user ...

Management, R&D and Safety Services* Provide strategic leadership and governance for Research & Development, ensuring R&D activity is aligned to the product roadmap, customer needs, and long‐term growth objectives, from early concept through to production* Partner closely with Innovation, Operations, Sales and the wider Halma network* Translate … deep customer insight, market trends and regulatory requirements into differentiated solutions* Balance short‐term delivery with long‐term platform and capability development* Champion safety, quality and continuous improvement across the organisation* Influence and collaborate across regions, cultures and functions to drive sustainable growth**What you’ll bring*** Proven ...

Management, R&D and Safety Services Provide strategic leadership and governance for Research & Development, ensuring R&D activity is aligned to the product roadmap, customer needs, and long‐term growth objectives, from early concept through to production Partner closely with Innovation, Operations, Sales and the wider Halma network Translate … deep customer insight, market trends and regulatory requirements into differentiated solutions Balance short‐term delivery with long‐term platform and capability development Champion safety, quality and continuous improvement across the organisation Influence and collaborate across regions, cultures and functions to drive sustainable growth What you’ll bring Proven ...

Month) Rate: £550 pd (umbrella) Key Accountabilities: As a Business Analyst, you will: Translate Complex Needs: Own the process of turning intricate customer insights into clear, actionable business requirements that guide product development. Facilitate Workshops: Bring together diverse stakeholders through cross-functional workshops to foster a shared understanding … align priorities. Collaborate: Work hand-in-hand with Service Design and Product teams to analyse customer feedback and craft solutions that truly address pain points. Document Requirements: Define and maintain business requirements, user needs, and acceptance criteria to support seamless product and service development. Assess Customer Journeys: Collaborate ...

commercial experience developing and customising Microsoft Dynamics 365 , including solution design, configuration, custom development, and support within enterprise environments. Strong knowledge of Dynamics 365 Customer Engagement (CE) and Dataverse, with experience extending tables, forms, views, business processes, security models, and managed solutions. Hands-on development expertise using C#, .NET … Knowledge of Azure DevOps, CI/CD pipelines, and Git-based source control. Experience working within Agile delivery environments. Exposure to Dynamics 365 Sales, Customer Service, Field Service, or Customer Insights applications. ...

across the business. Design and implement effective data architecture, modelling and master data solutions that create a single, reliable foundation for reporting, analytics and customer insight. Enable seamless data flow across systems through modern integration approaches, helping the organisation unlock greater value from its data and improve operational efficiency. … delivery of strategic transformation programmes. Provide data architecture leadership across complex change initiatives, influencing stakeholders, resolving challenges and delivering high-quality solutions that enhance customer outcomes and long-term business value. What You’ll Bring You’ll have experience working collaboratively with Data Engineering, Architecture and Technology teams ...