1 to 4 of 4 Customer Insight Jobs in the West Midlands with Remote Work Options

CUSTOMER INSIGHT MANAGER SOLIHULL (hybrid) £45,000 - £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is a … around the globe, communicating in a way that works for all Being hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. Creation and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling Understanding different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: proven experience in a customer insight analytics role, working across similar projects as listed above strong technical skills in SQL, SAS, and/or Python, as more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

meet the needs of our Latimer business. Responsible for the design, development, implementation and service support of our Dynamics 365 Sales and Marketing systems (Customer Insight Journeys and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best … and demonstrable experience of designing, implementing and supporting Dynamics 365 based Sales and Marketing solutions is vital. If you're a highly experienced Dynamics Customer Journeys and Marketing Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join more »

Team in Walsall. The successful candidate will have proven experience in reducing demand within an operational/contact centre environment and driving improvements in customer experience. You will be responsible for communicating at all levels so exceptional people and stakeholder management skills are essential. Experience in automation and robotics … order to deliver the very best outcomes for our Customers and the Company. The Department is formed in a matrix structure with disciplines across Customer Operations, Product, Change, Technology and Digital Delivery and relationships across third party vendors. ROLE PURPOSE To own the product vision and roadmap, principally aligned … within an agile framework. With focus on delivering value for HML and its Customers, you will constantly look to fix, improve and transform our customer journeys. This role is accountable for driving digital and automation growth aligned to its respective product, with targets aligned to overall digital growth, utilisation more »