2 of 2 Remote Customer Segmentation Jobs in the West Midlands

Customer Selections and Analytics Team Lead Location: Midlands - Hybrid (1 day per week in office) | Salary: Up to £60,000 + 17.5% bonus | Start Date: ASAP The Company A highly trusted UK mutual organisation and leading provider of general insurance and financial services. With a reputation built on customer satisfaction and mutual values, this business consistently ranks among … the top UK companies for customer experience and employee engagement. This role sits within the Customer Intelligence division, driving data-driven marketing and customer engagement strategies across all service lines. The team operates in a collaborative environment with exposure to senior stakeholders and high-impact projects. The Role As Customer Selections and Analytics Team Lead, you … ll lead the planning and delivery of all customer selections and campaign evaluation activities. You'll manage a team of six SQL specialists who build automated processes for multi-channel campaigns, ensuring timely delivery of high-quality outputs. This is a hands-on leadership role with strong stakeholder management focus. You'll work across Financial Services, Personal Lines, and More ❯

mindset - you think in terms of ROI, not just model accuracy. - Excellent communication skills with the ability to influence non-technical stakeholders. - Experience with real-time bidding systems or customer segmentation models would be a real plus This ML Engineer based near Birmingham will receive the following benefits: - Base salary of between £75,000 - £90,000 DoE - bonus More ❯