Implementation Manager
- Location
- Birmingham, England, United Kingdom
contingency plans. Drive early, evidence-based escalations with clear options and recommendations. Actively protect delivery standards, quality, and customer trust. Test, Data and Cutover Readiness Ensure test strategies (system, integration, UAT) are defined and executed; verify results against acceptance criteria. Oversee data migration approach, rehearsal(s) and reconciliation; confirm … data quality gates. Lead cutover planning, rollback criteria and command‐centre execution for go‐live. Handover to Support and Customer Success Prepare operational documentation, access controls, monitoring. Ensure known issues are documented and owned and customer expectations are reset appropriately. Ensure Delivery exits only when support-ready criteria ...