Senior Account Manager
- Hiring Organisation
- Word360
- Location
- Birmingham, England, United Kingdom
expansion opportunities across departments, product lines, and usage levels. Identify and execute upsell and cross-sell opportunities across the Word360 platform, including Wordskii EPR integrations and Wondaa AI solutions. Lead regular client business reviews, balancing honest performance conversations with a forward-looking commercial agenda. Manage the full renewal cycle: proactively … cross-sell campaigns. Support client onboarding and product adoption where accounts expand, keeping time-to-value tight. Keep HubSpot current across pipeline, contact records, account plans, and renewal timelines. Act as the internal voice of your accounts, flag risks early, escalate where needed, and follow through. Skills ...