become confident with IFS. Update and maintain training materials, including ClickLearn recordings, especially after system updates. First-Line Support & Ticket Triage Act as the first point of contact for
IFS-related queries. Triage and resolve basic issues, escalating more complex problems to senior team members. Over time, help identify recurring issues and contribute to long-term solutions. Base Data … Management Support the preparation and loading of foundational data into the
IFS system for current and future deployment waves. Strategic Enablement Provide operational support that allows senior team members to focus on high-level deployment, configuration, and stakeholder engagement. Ad Hoc Project Support Offer flexible assistance across the Business Applications team as needed, contributing to a variety of tasks … that support the overall success of the
IFS programme. Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Applications Support Lead standard. A clear pathway to roles such as Systems Analyst or Business Applications Specialist.
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