4 of 4 Remote IT Analyst Jobs in the West Midlands

IT Delivery Analyst Wigan (Hybrid working) up to £34,000 plus amazing benefits Do you want to turbocharge an exciting career in technology? ? Do you have brilliant Excel and Office 365 skills? ? Are you great at managing stakeholders and building strong relationships? ? Do you have excellent communication skills and a proactive mindset? If so, ArrowXL is looking for … an IT Delivery Analyst to join our team - working 50% from home and 50% from our Wigan office. Youll be empowered to make a real impact within a supportive and collaborative environment. Youll be responsible for delivering IT changes - whether thats system enhancements or process improvements.This includes gathering requirements, analysing customer needs, and ensuring successful implementation from … license management, and data governance. Maintain information security controls and compliance. Manage workload, priorities, and personal development through the companys performance process. What are we looking for in our IT Delivery Analyst? Comfortable working under pressure in a fast-paced, changing environment. Flexible and able to meet tight deadlines while adapting to evolving business needs. Strong communicator with More ❯

Service Desk Analyst - 1st Line IT Support 3 - 6 Month Contract Full time hours, Mon - Fri Market day rate Inside IR35 via Umbrella - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) This is a superb opening to join our leading financial service client, working at their impressive HQ site in Warwickshire 1 day per … week. Please disclose your permanent residence when applying. Candidates must live within commuting distance of Warwickshire. Applications with no location will not be considered. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of … ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment Min 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯

Service Desk Analyst - 1st Line IT Support 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused 1st Line Service Desk Analyst who is Midlands based, to start in November 2025. This is a superb opening … the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of … ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment Min 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯

CCaaS Support Analyst - Nice CXOne - Fully Remote Akkodis are currently partnering with a highly reputable client in the Financial Services on an exciting rollout of a new Cloud based Contact Centre Solution (NICE CXOne). The rollout is in it's deployment phase and the team require someone to join their experienced support team to work closely with More ❯