2 of 2 Remote IT Support Engineer Jobs in the West Midlands

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working)Salary: £27,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide … experience, and receive fully funded certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation … Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving user issues across desktops, servers, cloud and network environments Supporting More ❯

IT Support Desk Engineer (MSP experience required) – Birmingham/Hybrid £30,000-£35,000 A well established and fast-growing Managed Service Provider are on the market for an IT Support Desk Engineer to join their growing technical team. This role focuses on delivering a wide range of client projects, both onsite and remotely. … resolving issues that arise. This is ideal for someone who enjoys a mix of technical work, planning and customer interaction. Key Skills 3+ years experience in team-based Technical Support role (ideally with an MSP) Able to raise, update & resolve issues reported to Support Desk Excellent customer service & communication skills Excellent diagnostic skills & logical thinking Up-to-date … Configuration & Troubleshooting Networking – TCP\IP, DNS, DHCP, troubleshooting Hyper-V – Admin & Troubleshooting (desirable) WiFi – Ubiquiti (desirable) Firewalls – SonicWall (desirable) SQL Management (desirable) PowerShell (desirable) Hands on Experience Logging & updating Support Tickets for customers issues Remote support and maintenance across customers PCs, Laptops & Servers Analysing call logs so you can spot common trends and underlying problems Updating technical documentation More ❯