8 of 8 Remote ITSM Jobs in the West Midlands

navigate difficult and complex challenges. • Experience in coaching or mentoring other team members. Desirable Skills: • Experience within the Automotive, Engineering, or Manufacturing sectors. • Familiarity with ITIL or other IT service management frameworks. More ❯

navigate difficult and complex challenges. • Experience in coaching or mentoring other team members. Desirable Skills: • Experience within the Automotive, Engineering, or Manufacturing sectors. • Familiarity with ITIL or other IT service management frameworks. More ❯

software use in Windows environments. Analytical problem-solver with the ability to manage and prioritise your own workload. Experience of supporting software in a regulated environment. Familiarity with IT Service Management frameworks (e.g. ITIL) and SQL Server is advantageous. Previous exposure to middleware and/or LIS systems would be a plus. What you’ll bring A results-oriented, customer More ❯

methodologies (Scrum or Kanban) and working in fast-moving teams. Effective communicator who can translate complex technical ideas to both devs and stakeholders. Bonus points for experience with IT service management tools like ServiceNow. Ability to pass BPSS and other clearances. What's in it for you as our Software Engineer? Salary: £50-60,000 Time off: 33 days holiday More ❯

IT Service Management Analyst Leek Wootton Permanent Contract Full Time Salary (£41,907.00 - £47,712.00) The closing date for this post is 12 noon on 16th September Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to the IT Service Management (ITSM) Analyst supports the delivery of stable, secure, and … by facilitating workshops or check-ins with technical teams to reinforce ITIL policies, identify blockers, and build accountability for process alignment. Monitor governance metrics and process health indicators via ITSM tool dashboards, flagging deviations from expected behaviour (e.g. unauthorized changes, incomplete incidents) and initiating corrective measures. Support readiness for internal audits and compliance reviews by maintaining transparent records, evidence trails … undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required Knowledge: Digital Services (Level 4) professional qualification ITIL foundation certificate in IT Service Management, or similar Significant working knowledge of relevant Digital Services technologies, their use and application Excellent all-round Digital Services knowledge, including proficiency in the use of e.g. Microsoft packages More ❯

well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with More ❯

well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with More ❯

Service Management Director/Service Transition Director/Head of IT Service Management/Head of Service Transition/Director/Design & Transition/Service Director/IT Service Design/IT Services Strategies/Strategy/Implementation/Capability/Governance Structures/ITIL/6-month contract/£800 – 1,300 per day Inside IR35. On of our … leading clients is looking to recruit a Service Transition Director/Service Transition Director/Head of IT Service Management, Design and Transition – this is a senior management/leadership role. Location – Hybrid, 1 day per week in Warwickshire Duration – 6 months + Day Rate – £800 – 1,300 per day Inside IR35 Experience: Experience working at a Director of Service More ❯