18 of 18 Remote ITSM Jobs in the West Midlands

service managers. What we need from you Proven experience leading engineering and operational teams in complex IT environments. Strong knowledge of DevOps practices, IT service management frameworks, and operational excellence. Expertise in managing infrastructure and external partners to maintain service quality. Strong leadership and stakeholder management skills with an analytical More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all incidents and service requests, and perform technical support tasks as needed. An End User Support Analyst More ❯

profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. Experience with IT service management frameworks (ITIL) and ticketing systems. Experience with automation and scripting, knowledge of programming languages. Knowledge of cloud. Possess or be able to obtain BPSS More ❯

support roles Solid experience with Windows and macOS environments Strong knowledge of Microsoft 365 and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with More ❯

troubleshooting for ServiceNow-related issues, and stay updated with the latest ServiceNow features and best practices. Candidates will need to have strong knowledge of ITSM and CMDB, excellent problem-solving and analytical skills, and the ability to work both independently and as part of a team. Strong communication and interpersonal More ❯

a solid grasp of infrastructure automation, CI/CD, cloud infrastructure, SRE principles Datadog, New Relic or comparable monitoring and analytics platforms Familiar with ITSM tools, endpoint management, and asset tracking solutions Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment driven by a shared More ❯

hybrid working model, allowing for a mix of remote and on-site work. The role will be based in Birmingham. Responsibilities: Collaborate with IT service management process owners and subject matter experts to create accurate and robust documentation supporting the closure of internal and external audit findings. Review supporting artefacts More ❯

Description Infrastructure Engineer Leidos is seeking an experienced Infrastructure Engineer to be part of a team maintaining and supporting an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires hands-on experience with Linux administration, automation, and system integration and some basic Windows Experience. The ideal … maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents. Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Address and mitigate system-related incidents while implementing proactive solutions. … Scripting experience in Bash, Python, or Perl. Understanding of networking protocols (TCP/IP, DNS, DHCP, NTP, etc.). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Strong problem-solving and analytical skills. Excellent More ❯

user support services and vendor relationships, the role ensures technology reliably supports both back-office and field operations. Working alongside the Head of IT Service Management, this role ensures seamless and effective service delivery across all user groups. It combines strategic oversight of vendor partnerships, leadership of the front-line … colleagues including Infrastructure, HR, Finance, and Project Delivery to ensure IT support aligns with broader organisational needs. Work closely with the Head of IT Service Management to ensure a joined-up approach to service delivery and improvement. About You To be successful in this role you will need to have More ❯

Senior IT Security Officer – Permanent – Birmingham/Hybrid Hybrid working – this role requires 2-3 days per week in Snowhill, Birmingham Salary – this role is offering up to £45k + 15% flex fund. Senior IT Security Officer required for a More ❯