4 of 4 Remote/Hybrid Journey Map Jobs in the West Midlands

insights to define user needs, current pain points, and opportunities for service improvement. Create and maintain key UCD artefacts such as service blueprints, journey maps, ecosystem maps, process flows, and prototypes. Collaborate within a multidisciplinary delivery team (researchers, PMs, interaction designers, developers, policy specialists). Ensure all service ...

your knowledge and experiences will be used to help the team deliver successfully. Service Designer role (or experienced Interaction Designer) to create user journey maps and service blueprints and visualises the problem space and opportunities. Working with the One Login programme on supporting the overall Design changes needed ...

your knowledge and experiences will be used to help the team deliver successfully. Service Designer role (or experienced Interaction Designer) to create user journey maps and service blueprints and visualises the problem space and opportunities. Working with the One Login programme on supporting the overall Design changes needed ...

friction points and growth opportunities. Design and implement A/B and multivariate testing strategies to evaluate improvements across digital platforms. Develop wireframes, journey maps and UX concepts to support the implementation of improved user experiences. Work collaboratively with marketing, ecommerce and development teams to ensure a consistent … Conversion Rate Optimisation (CRO) and User Experience (UX) within an ecommerce environment. Strong understanding of UX design principles, usability best practices and customer journey optimisation. Hands-on experience with A/B testing methodologies and optimisation tools. Ability to interpret complex data sets and translate insights into actionable ...