4 of 4 Remote Journey Map Jobs in the West Midlands

platforms (HR, CRM, eCommerce) via REST/SOAP and IntegrationHub Ensure data is clean, accurate, and accessible across the ecosystem Deliver Results Improve customer and employee journeys with journey mapping and analytics Streamline onboarding, lifecycle transitions, and day-to-day workflows Embrace AI-driven solutions for continuous experience improvement Collaborate & Grow Contribute to discovery sessions, documentation, and client More ❯

Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in More ❯

. You and your role We are looking for a talented and ambitious Content Designer who can take a high-level view of how a user's content journey maps to our business processes. We need you to ensure that life events and holistic user needs are driving the way we design user journeys. Our users are some More ❯

Permanent The Role: The UX Design Owner is responsible for driving the business forward by designing, prototyping, researching and owning the development of significantly improved UX/customer journey designs for consumer finance products. Key Responsibilities: Led UX design and prototype development to enhance digital self-service, application journeys, loyalty programs, and new product offerings. Created and tested … Regulatory, and Conduct standards , supporting compliance and customer trust. Skills & Attributes: Strong UX and prototyping skills using mainstream tools, with a focus on digital self-service and customer journey mapping. Experience working in Agile teams , supporting or acting as a Product Owner, including writing user stories, acceptance criteria, and conducting user acceptance testing. Customer-centric mindset combined with More ❯