1 to 1 of 1 Journey Map Jobs in the West Midlands with Remote Work Options

range of services. You’ll be working alongside a variety of stakeholders to conduct user research to understand the end-to-end service journey and translate their needs into solutions which align with business goals. This is a relatively new function still in it’s infancy, designed to … improve the customer journey portfolio. We need from you: Strong stakeholder engagement skills Experience of journey mapping within the service space Mentoring and coaching of an apprentice/junior UX colleague Experience of leading UX research in autonomous position Key details: Hybrid working – at home with more »