setting is essential with 3+ years experience as a project manager or manager of change. A background in professional change management is essential with delivery expertise using PRINCE 2, Lean, SixSigma, Agile, Continuous Improvement or Systems Thinking needed. Experience in the property insurance industry/solution space would be advantageous. Experience or knowledge of IT or More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Connected IT
mapping (Visio or other business process modelling tools) Experience of using industry standard methods, techniques and business change tools such as BPMN, Use Cases, SWOT analysis, Five Why’s, LeanSixSigma principles and methodology and wireframes Experience of delivering business analysis and IT change to achieve process improvements, cost savings and remove inefficiencies Capable of working More ❯
measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi … vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, SixSigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and More ❯
Employment Type: Temporary
Salary: £60000 - £69000/annum Holiday, Pension, Hybrid Working
with SOX compliance or internal controls framework Background in M&A integration or ERP/system conversions Ability to manage Risk Control Matrices and process documentation CPA, CIA, or LeanSixSigma certification preferred How To Apply We'd love to see your resume, but we don't need it to have a conversation. Send me an More ❯
promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, SixSigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your life in and out of work More ❯
and identify improvement opportunities across multiple teams. 🔎 What are they looking for? Proven experience in a similar role with wide ranging business experience covering multiple processes, departments and functions Lean 6 Sigma Green Belt or above Strong background in designing and re-engineering end to end business processes Comfortable working across large scale programme and projects, particularly technology More ❯