Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Connected IT
mapping (Visio or other business process modelling tools) Experience of using industry standard methods, techniques and business change tools such as BPMN, Use Cases, SWOT analysis, Five Why’s, LeanSixSigma principles and methodology and wireframes Experience of delivering business analysis and IT change to achieve process improvements, cost savings and remove inefficiencies Capable of working More ❯
measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi … vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, SixSigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and More ❯
Employment Type: Temporary
Salary: £60000 - £69000/annum Holiday, Pension, Hybrid Working
West Midlands, England, United Kingdom Hybrid / WFH Options
Oscar Technology
training, and support continuous improvement. Key Requirements: Proven experience as a Business Analyst, working on IT and/or business change projects Experience within the healthcare industry is advantageous LeanSixSigma qualification is advantageous Ability to travel between West Midlands and Yorkshire when required What's on offer? Up to £37,500 DOE Hybrid working More ❯