2 of 2 Lotus Jobs in the West Midlands

in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and problem-solving skills ServiceNow - desirable We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative More ❯

optimisation and cost-saving opportunities. Maintain and update spend reports, supplier contracts, and renewal data to support accurate forecasting and reporting. Support the migration of the asset database from Lotus Notes to ManageEngine. Manage key supplier relationships and oversee performance reviews and service delivery. Develop and maintain asset management policies, standards, and procedures. Produce financial and asset management reports … cycles, software licence compliance, and recharging/cost allocation models. Experience managing supplier relationships and third-party delivered services. Knowledge of ManageEngine (or similar tools) highly desirable. Familiarity with Lotus Notes, Microsoft 365, and IT financial reporting. Excellent analytical, organisational, and communication skills. Proven ability to work independently and manage multiple priorities. Experience working in a global or enterprise More ❯