1 of 1 Remote Network Virtualisation Jobs in the West Midlands

About the team The Network team are responsible for the core connectivity of the company by monitoring and managing the rapidly expanding network infrastructure. What you will be doing? You will be the second line of support for all incidents, requests, problems and changes associated with the networks. You'll also support with installation, configuration and … maintenance of physical and virtual network components. The key purpose of this role is to support BAU activity by ensuring the business has stable, performant and secure systems from a day to day operational perspective. Your responsibilities will include Incident management: all support requests to be managed within agreed service level agreements Problem management: addressing recurring issues and … escalating where necessary Identifying, diagnosing and resolving technical problems related to network failure or integrity Delivering on agreed timelines for all change requests and project deliverables to ensure the professional and safe delivery into production environments Acting as second line support presence for business critical network services including voice and data Supporting the Network More ❯