Modern Workplace - Digital Experience Lead
- Hiring Organisation
- NTT DATA
- Location
- Birmingham, West Midlands (County), United Kingdom
- Salary
- £ 60 K
involved in governing, managing and continually improving DEX services across NTT DATA Managed Services accounts. The role will have a primary focus on Nexthink, using experience data, telemetry and automation to improve employee experience, operational outcomes and account value. You will have a natural aptitude for building strong relationships … into clear account roadmaps • Own and maintain account-level DEX plans, maturity assessments, improvement backlogs, benefit tracking and reporting packs • Support the governance of Nexthink across accounts, including platform usage, data quality, dashboards, remote actions, investigations, campaigns, alerts and value reporting • Coordinate operational teams to ensure DEX insights ...