7 of 7 Remote/Hybrid People Management Jobs in the West Midlands

high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Team Leader/Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service Desk Performance. ...

high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Manager/IT Service Desk Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service ...

business-critical role that goes beyond a traditional support function. The successful individual will bring strong strategic thinking, stakeholder engagement, project delivery, and people management capabilities , alongside technical expertise. The successful individual will be responsible for the Finance ERP environmentcovering requirements gathering, system configuration, release management … with Finance stakeholders and technical teams to maintain stability and drive continuous improvements. Role Overview You will take ownership of the end-to-end management of the Finance ERP system, combining practical configuration work with oversight of delivery activities. This will include managing change pipelines, coordinating both internal ...

quality service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs, and overall … delivery Prioritising workloads and ensuring tickets are handled efficiently Collaborating with internal teams to ensure seamless support About You Minimum 5 years' Service Desk Management experience Strong technical support background is essential Proven experience leading and supporting service desk teams Strong understanding of SLA/KPI-driven environments ...

over 70 countries are trusted by our customers to deliver transformative technologies that ensure the success, security, and well‐being of businesses and people around the world. By combining our strengths and global expertise, we create solutions and deliver better outcomes for clients across their IT platforms. To learn … operational role focused on the day-to‐day execution, support, and troubleshooting of Google Cloud Platform environments. This position does not involve people leadership or project ownership. The role requires hands‐on execution, strict adherence to operational procedures, and close collaboration with internal teams and customer stakeholders. Role Scope ...

front, and help bring structure and consistency to the billing function. The role will suit someone who enjoys solving problems, improving processes, managing people properly, and operating in an environment where they can genuinely influence change. WISH LIST Experience managing a billing, revenue, or finance operations team within … finance operations background Effective communicator – written & verbal Good working knowledge of MS Excel Experience working with complex billing processes and customer contracts Strong people management skills with the confidence to drive accountability and improvements SALARY & BENEFITS £50,000 – £56,500 + bonus Hybrid working – typically 2 days ...

levels A team-oriented mindset—you love sharing knowledge, celebrating wins, and contributing to a positive culture Ideally, experience within HR technology , people management software, or related SaaS solutions What’s on Offer: The chance to join a passionate, friendly, and ambitious team The autonomy to take ownership ...