13 of 13 Remote/Hybrid Root Cause Analysis Jobs in the West Midlands

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance platform documentation ...

premises platforms. Develop automation for deployment, configuration management, and system provisioning. Monitor, analyse, troubleshoot, and optimise system performance, availability, and reliability. Perform root cause analysis and implement long-term solutions to improve platform resilience. Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement ...

incidents are tracked, reported, and reviewed accurately and on time. Contribute to continuous improvement of incident processes, helping to maintain incident registers, perform basic root‐cause analysis, and support post‐incident reviews and compliance reporting. Identify gaps in security tooling coverage and engage with remediation teams ...

optimisation Managing networking, routing, firewalls, VPNs and connectivity Infrastructure monitoring, alerting and performance optimisation Implementing and managing web monitoring and observability platforms Incident response, root cause analysis and continual service improvement Capacity planning, disaster recovery and business continuity Supporting security best practice, patch management and infrastructure compliance ...

production support. Translate requirements into engineering solutions supporting system design and integration. Identify and mitigate technical risks and issues. Contribute to engineering calculations, analysis, simulations, test planning and execution. Prepare technical reports, specifications, and test documentation. Participate in technical reviews and project meetings. Cross-Functional Collaboration Work closely with … delivery. Represent steering systems in technical discussions as appropriate. Problem Solving & Continuous Improvement Apply structured engineering approaches to resolve design and test issues. Conduct root cause analysis using methods like 8D and fault tree analysis. Contribute to the continuous improvement of steering system design and validation processes. ...

security design documentation, build activities and testing. Support technical implementations, including SAP upgrades and SU25 activities. Investigate and resolve SAP Security incidents, carrying out root cause analysis and implementing long-term solutions. Provide SAP Security support to the SAP Customer Competency Centre Operations team. Work closely with ...

made. Facilitate workshops, service reviews and process mapping sessions to explore challenges and identify better ways of working. Use structured techniques such as root cause analysis to diagnose issues and develop practical, customer focused solutions. Provide an independent and objective perspective, constructively challenging assumptions and encouraging continuous … activity. Experience leading or supporting service reviews, process improvement work or operational change. Strong analytical and critical thinking skills, with the ability to identify root causes and improvement opportunities. Confidence facilitating workshops and engaging groups of stakeholders to shape solutions. Strong influencing and stakeholder management skills, with the ability ...

with functional solution, build and test management, etc.) as well as supporting technical implementations (e.g., upgrades/SU25). Manage SAP Security incident resolution (root‐cause analysis, problem statements) for both project/enhancement and maintenance releases. Support SAP CCC Operation Centre with all SAP Security related ...

with Functional solution), build and test management, etc) as well as supporting technical implementations (Upgrades/SU25 for example Manage SAP Security incident resolution (root-cause analysis, problem statements) for both Project/enhancement and maintenance releases Support SAP CCC Operation Centre with all SAP Security related ...

support Virtual I/O Server (VIOS) infrastructure. Configure and maintain storage connectivity, including SAN-attached systems and multipathing technologies. Perform system troubleshooting, root-cause analysis, and incident resolution. Support backup, recovery, and disaster recovery processes. Implement and maintain system hardening in accordance with security standards ...

reduce noise and improve operational effectiveness \n Developing dashboards and reporting for operational, infrastructure, network and security teams. \n Supporting troubleshooting activities and root cause analysis. \n Producing technical documentation, runbooks and knowledge transfer materials. \n\n What You'll Need to Succeed \n \n Active SC Clearance ...

Tuning alerts to reduce noise and improve operational effectiveness Developing dashboards and reporting for operational, infrastructure, network and security teams. Supporting troubleshooting activities and root cause analysis. Producing technical documentation, runbooks and knowledge transfer materials. What You'll Need to Succeed Active SC Clearance (mandatory). Strong hands ...