5 of 5 Remote/Hybrid SLA Jobs in the West Midlands

Standard workshops, championing SAP Best Practices Act as a trusted cloud advisor and primary customer contact Resolve complex incidents and service requests within SLA About You: Expert-level SAP S/4HANA Finance experience across Public Cloud and Private Cloud/On-Premise Strong hands-on knowledge of SAP Central ...

business as expressed through SLAs and global GIT Governance principles. • Provide effective functional user support in the record to report domain based on internal SLA and KPls. • Contribute ideas and concepts to the IT strategy for the respective area of responsibility in relation to the company strategy. • Build and maintain ...

data integration solutions (batch and/or near real-time) Building, operating, and continuously improving data pipelines (ingestion, transformation, curation) Implementing monitoring, alerting, and SLA-driven reliability practices Collaborating with product teams and client stakeholders to refine requirements and align solutions to non-functional requirements (cost, performance, security) Supporting incident ...

Role Summary Acting as the first point of contact to both internal and external customers. Managing incoming telephone calls/queries to client SLA standards. Managing outgoing telephone calls/queries. Managing customer e-mails to company quality standards. Logging incoming calls and emails into incident ticketing tool. Provide initial ...

SAP Support Analyst Hybrid working - 1 day per week on site required in Birmingham Salary - Up to £45,000 per annum SAP Support Analyst required to provide 2nd line support across SAP applications. This position ...