2 of 2 Senior Service Designer Jobs in the West Midlands

Job Opportunity: Senior Service Manager Location: Birmingham (Hybrid Work Pattern) Rate: £25.00-£30.00 per hour Based on Experience Contract Type: Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. We're seeking a Senior Service Designer to … lead the design of complex, interdependent services that make a real difference to people's lives and our client's organisation.What You'll Do: Lead service design for complex digital products and services. Coach service areas to develop ambitious digital transformation plans. Set and uphold service design standards and best practices. Prototype and test service interactions … to drive innovation. Collaborate across teams to deliver services from discovery to live. What We're Looking For: Deep knowledge of service design methods and user research. Proven experience managing service design projects in large organisations. Ability to influence senior stakeholders and guide strategic decisions. Strong facilitation, prototyping, and visualisation skills. A relevant qualification or equivalent experience More ❯

Senior Service Designer Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for Senior Service Designers to join our team. We want people who can design services and also enable others to design … better services too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯