1 to 1 of 1 Service Desk Analyst Jobs in the West Midlands with Remote Work Options

Canada, Singapore, and New Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced Service Desk Analyst - Application Support in England who can join our global Service Desk team to provide top tier service to our clients. This role will be working from home and reports into the Service Desk Lead, and would work very closely with our customers, product development and Implementation teams across the globe. You are required to be based in Birmingham Area. Why us? As part of … prioritize, and provide technical support for incoming requests made via telephone, email and through user request portals, Create, update, follow-up, and close out service requests in accordance with published SLAs, Ability to use judgement to determine when escalating calls and high impact incidents is required and follow up more »