10 of 10 Remote/Hybrid Service Management Jobs in the West Midlands

Response – responding with appropriate actions as required regarding tooling within the remit of the SET. Triaging requests incoming to the Engineering Team mailbox and Service Management intake queue, ensuring ownership within the wider team is appropriately assigned and requests have ownership. Hybrid working: The places that you work … client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role Proficient in IT Service Management principles handling incidents and service requests to meet client SLA’s/OLA’s. You will be responsible for ensuring ...

recruiter directly. About the job you’re considering This is a Hybrid Role based out of Derby minimum 2-3 days per week: A service Manager with a technical background to work with the Operational Lead to oversee the Security Engineering Team service. Security Engineers form part … Response – responding with appropriate actions as required regarding tooling within the remit of the SET. Triaging requests incoming to the Engineering Team mailbox and Service Management intake queue, ensuring ownership within the wider team is appropriately assigned and requests have ownership. Hybrid working: The places that you work ...

Please do not contact the recruiter directly. About the job you’re considering You will be involved in all technical aspects of implementation of Service Management, Service Integration and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that … that you will be unable to work at home 100% of the time. Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions and Services as required. Take ownership ...

Lead Service Manager (ITIL) £65,000 - £90,000 + Car Allowance + Bonus (up to 20%) + Pension Hybrid Working (2 days office/3 days home) - Coventry or Manchester** Our client, a well-established UK organisation operating in a complex, regulated environment, is investing significantly … Service Management function following a major restructure. As part of this, they're looking for a Lead Service Manager to take end-to-end ownership of IT service quality for a key business directive - covering internal technology teams and a portfolio of third-party vendors ...

PlatformNow team to support a mission-critical ServiceNow platform used across the organisation. In this role, you will help maintain platform stability, availability, and service quality, while supporting teams and stakeholders to resolve issues and improve service outcomes. You will connect closely with engineering, operations, and business teams … enhance automation, strengthen platform performance, and support reliable service delivery in a regulated environment. This is a role where you can contribute meaningfully, share ideas, and help shape how production support evolves, while being part of a supportive and inclusive team. Together, you will help build a dependable ...

Youll work on cutting-edge cloud technologies , contribute to process improvements, and be instrumental in enhancing our service delivery. This role is crucial for supporting customer and internal environments, complex technical escalations, optimising platforms, and advancing automation to deliver exceptional customer outcomes. Youll feel at home in this role … actively manage their environments. Were looking for someone who stays calm under pressure, works well with others, and brings curiosity, positivity, and enthusiasm for service excellence, automation, and continuous improvement. This role is hybrid and you can be based in our Birmingham, Bolton or Meppershall office 3 days ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role As a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to: Developing solutions for Customer Experience, Technology Experience … employee ExperienceServiceNow workflow applications, including HR Service Delivery (HRSD) Customer Service Portal, ITService Management (ITSM), Customer Service Management (CSM), Java Script/Angular, Now Assist,Gen-AI and Workflow Data Fabric. Utilising ServiceNow’s Experience Layer components to build modern, intuitive user interfaces. Using ...

work, from problem definition through to recommendations A good grasp of technology and digital concepts, with experience across some of the following domains: Enterprise Service Management (ESM) and Employee Experience, Cloud and infrastructure services, Engagement management and service operations, Data centre transformation and networks, Cybersecurity … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Make it real – what does it mean for you? Your wellbeing: You’d be joining an accredited Great Place to work for Wellbeing ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain … purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects ...

love to hear from you. Main duties of the job The Lead Data Engineer will manage all Data Engineering services from both technical and service perspectives ensuring that they are fit for purpose and effective IT Service Management processes and activities are in place and being followed. … tasks, including reviewing of new and emerging technologies, products, and tools, and bring these to the attention of the Data Product Centre. Effective stakeholder management and communication to ensure DDTS and user communities at all levels are engaged on topics related to the Data Engineering services that they use. ...