Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Connected IT
Visio or other business process modelling tools) Experience of using industry standard methods, techniques and business change tools such as BPMN, Use Cases, SWOT analysis, Five Why’s, Lean SixSigma principles and methodology and wireframes Experience of delivering business analysis and IT change to achieve process improvements, cost savings and remove inefficiencies Capable of working with various More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, SixSigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, SixSigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, SixSigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, SixSigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic is highly desirable. What you get in return: You will get More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, SixSigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic is highly desirable. What you get in return: This role operates More ❯