2 of 2 Remote/Hybrid Support Team Leader Jobs in the West Midlands

Klipboard is seeking a talented IT support leader to motivate and manage the Helpdesk team, ensuring timely, accurate responses and escalations to maintain high customer satisfaction. You will stay current with supported applications and drive improvements across the service. This role requires strong communication, leadership ...

promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique … adhering to, implementing and improving service metrics i.e., SLAs, OLAs and KPIs Evidence of delivering productivity, innovation and quality in a similar role Confident leader, with the natural ability to motivate and lead a team Understands priority and urgency of customers business requirements Forward thinking/proactive ...