Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
management platform, were driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as TechnicalDeliveryManager, where youll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You wont just … implement systems; youll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: TechnicalDeliveryManager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product/Service … Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Hays Technology
career and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and partners.This role … is about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of remote work and … office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct customer communications Sound More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
career and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and partners.This role … is about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of remote work and … office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct customer communications Sound More ❯