Telematics Service Desk Analyst
- Hiring Organisation
- MSX International Limited
- Location
- Gaydon, Warwickshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £27500/annum
Reporting to the TSD Project Leader and Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. … equipment Identifying issues through analysing team data Qualifications Desirable: Qualification within IT service delivery Desirable: 1+ years customer service experience Strong knowledge of Telecommunications, Telematics, IT Services Intermediate experience with Microsoft Office – Excel, PowerPoint etc • Intermediate experience with Google Package – Gmail, Drive etc Experience in troubleshooting technical issues Good analytical ...