coventry, midlands, united kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
BMR Associates Limited
visionary and lead the Scrum team to deliver excellent products. The Product Owner will be the driving force behind developing product solutions; accountable for bringing in key insights from userresearch, quantitative data, and getting the right people in the room to collaboratively develop the right solutions to customer and business needs in the right way. You will … support the Agile Development teams throughout the lifecycle of the project : Sprinting, User Stories, Sprint Planning, Planning Poker as well as working with Architects and a User Interface/Experience Designers to discuss requirements. What you will be doing : Product Roadmap and Continuous Improvement New Product Development Backlog Management and Prioritisation Release Planning and Product Launch Market Analysis … User Centricity Metrics and KPI’s At this level you will obviously be expected to demonstrate excellent communication skills both verbally and written. You will be required to motivate and challenge the team to be creative, innovative and deliver timely high quality results. If you have the necessary experience and skill set, please send your CV in the first More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use userresearch, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of … user-centricity and design decisions to stakeholders at all levels. Experienced in rapid idea generation and iteration, including sketching and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at … role in shaping services that support over 22 million people across the UK. You'll work collaboratively with multidisciplinary teams-spanning policy, product, delivery, and operations-to co-create user-centred, end-to-end services that are inclusive, resilient, and aligned with departmental goals. You'll apply hands-on service design methods to solve complex problems, using researchMore ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Anson McCade
essential Remote-first opportunity - travel across UK expected A highly experienced Senior Delivery Manager is sought to lead the successful delivery of innovative digital services and platforms that meet user needs and deliver measurable business outcomes. This role requires a proven leader who can balance governance, quality standards, and commercial accountability while empowering teams to perform at their best. … commercial project terms. Ability to make critical decisions under pressure while balancing client demands. Desirable: Experience leading distributed, multi-supplier agile teams on large-scale digital projects. Knowledge of userresearch, analytics, and design disciplines within digital delivery. Evidence of securing significant follow-on business with existing clients. Recognition for thought leadership or improvement of leadership practices. Current More ❯