1 of 1 Remote 2nd Line Support Jobs in West Sussex

Looking to start a career in IT? We are recruiting for a 2nd Line Support Engineer to join a software company based in Shoreham-by-Sea. In this role, you'll be responsible for triaging and resolving complex application issues, investigating bugs, and ensuring high levels of customer satisfaction. You’ll also work on troubleshooting … and growing within a dynamic company, this role is for you! No prior experience is required, as hands-on training will be provided to help you succeed. As a 2nd Line Support, your key responsibilities will include: Troubleshooting and resolving support cases Receiving, prioritising and triaging incoming support tickets Replicating customer More ❯