Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business … able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
and visualising analysis clearly to add value, with insightful commentary and clear actions or recommendations Collaborating with operational teams to make recommendations for improving indemnity performance and ensuring delivery Coaching and mentoring Claims Insight analysts, especially in developing SAS skills Working closely with Finance to track and demonstrate benefits across expenses, income, and indemnity Engaging with industry benchmarking providers to More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Thales Group
HW regulation standards such as EMC testing and LVD Directive Desirable Chartered Engineer Knowledge of Lean & Agile Development techniques Level 6 Qualification in Leadership & Management Level 6 Qualification in Coaching & Mentoring IPMA Level D Qualification or equivalent experience Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
Morson Talent
compliance 🔄 Transition from Kyndryl to TCS – Leading efforts to transform service delivery under a new outsourced model This is a hands-on leadership role requiring deep service management knowledge, coaching and mentoring capabilities, and a proactive approach to continuous improvement. 🔧 Your Role Will Involve: ✔️ Covering and supporting the IS Customer Service Delivery Lead ✔️ Supporting the IS Service Transition Lead during … major transition phases ✔️ Leading, guiding, and coaching in key IT service processes under a SIAM model ✔️ Overseeing CRP implementation and successful transition to TCS as the new delivery partner ✔️ Helping embed service excellence and transformation across operations 📈 Key Deliverables: Incident Management (incl. Major Incidents) Service Desk & Customer Satisfaction Management Knowledge & Complaint Management Virtual Agent Operations Supplier and Transition Management Service More ❯
for someone who can command a room — but also read it. You’ll be a confident technical leader who’s as comfortable diving into Playwright tests as you are coaching a team through change. Must-Haves: Proven experience leading QA efforts across multiple platforms Strong automation skills and ability to guide others (Playwright, TypeScript, etc.) Familiarity with CI/CD More ❯
Knowledge of the current Ofsted Education Inspection Framework Good track record in being part of supporting apprentices to achieve merits/distinctions at EPA or Experience of mentoring/coaching in a professional environment Pastoral welfare of young people and colleagues Ability to work in a flexible manner, adapt to different environments and solve problems independently Outstanding organisational and time More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Thales Group
team and attend and contribute to Agile meetings, maintaining and progressing own backlog items in Jira, in-line with personal and team commitments made in sprint planning sessions Provide coaching and technical support to junior engineers Support peer reviews of others work and generation of materials for major gate reviews for their own work Requirements We would love to hear More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Equiniti
scalability, security, high performance and overall health of the product(s) as its focus. Key Responsibilities: Line Management responsibility for Solution Architects within the Engineering home. Provide encouragement, guidance, coaching and mentoring to members of the team Leads the development of architectures for complex solutions ensuring consistency with agreed requirements. Establishes policies, principles and practices for the selection of solution More ❯
Haywards Heath, West Sussex, South East, United Kingdom Hybrid / WFH Options
Flexible Solutionz
of knowledge/development that may be required, putting in place actions with the handlers Line Manager, to ensure a high level of support is provided. To conduct monthly coaching sessions, one to one, with the Claims Handlers/Negotiators and provide feedback, remedial actions and discuss continued development. Support the Performance team in identifying and driving improvements in claims … leakage, through the subsequent coaching and feedback sessions with the Claims teams and handlers. The creation, development of and maintenance of Claims Technical training material ensuring it is in line with current best practices and all relevant legal frameworks. Full job spec is available on application. Interested? Please apply now with an up to date CV and James will be More ❯