13 of 13 Remote/Hybrid Customer Experience Jobs in West Sussex

Customer Integration Engineer - Gaming Platforms Location: Crawley, West Sussex Working Model: Hybrid Employment Type: Permanent Travel: Occasional travel to customers, internal sites and industry events About the Role We are looking for a Customer Integration Engineer to join a growing Customer Engineering team supporting the adoption … workshops, and help customers successfully integrate platforms and bring their products to market. You will also play an important role in improving the customer experience by developing integration tools, scripts, OS images, example applications and technical documentation. Working closely with Software, Firmware, FPGA, Product and Engineering teams ...

About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled … Product Manager, who owns product strategy and roadmap prioritisation, the Product Owner leads the discovery, definition and delivery of roadmap initiatives. They balance customer, business, technical and regulatory requirements to ensure solutions deliver agreed outcomes. Acting as the key link between business stakeholders and delivery teams, the Product Owner ...

looking for to succeed in the role: Academic Background: Minimum 2:1 degree in Mathematics, Statistics, Actuarial Science, or a related quantitative discipline. Industry Experience: Proven experience in a pricing role within the motor insurance industry, with exposure to telematics insurance Data & Analytics Expertise: Hands-on experience working with telematics or other high velocity, high-volume sensor-based datasets using Python and SQL within cloud-based analytics environments Predictive Modelling Experience: Experience developing and deploying predictive models using Python and established data science methodologies would be advantageous Technical Skills & Tools: Experience with Radar ...

data and AI, achieves meaningful improvements in data governance and control, and drives measurable business value and innovation. The role requires not only deep experience in data and AI but also a continuous outward-looking perspective - actively engaging with industry peers, partners and thought leaders to understand best practice … Data governance and strategy - ensuring trusted, well-governed, secure and accessible data assets AI - leveraging those assets to deliver automation, insight, augmentation, business and customer experience transformation The Director ensures these capabilities operate in alignment, recognising that AI effectiveness depends on strong data governance, architecture and accessibility, while ...

high-quality IT support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders … Service Desk Manager will promote continual service improvement and support the delivery of reliable, customer-focused IT services. Key Responsibilities Lead and manage the day-to-day operation of the Technology Services Service Desk across L1, L2, and L3 support teams. Ensure the delivery of high-quality, customer ...

operational excellence and cross-functional alignment. It defines and executes the service operations roadmap, ensuring readiness for future growth.Working closely with global brand teams, customer service, quality, engineering colleagues, and regional organizations, the Director aligns current operations and shapes the future state of service delivery, ensuring strong customer … visibility across global service operations.* Build and lead a high-performing global organisation, driving capability development, succession planning, and a culture of accountability, customer focus, and continuous improvement.* Act as a key strategic partner to product, engineering, and quality teams to embed serviceability, reliability, and sustainability principles into product ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

reports as required in order to demonstrate impact and ensure regulatory compliance. Key Performance Indicators: Ticket Resolution SLAs - resolving tickets as quickly as possible Customer Service - Where possible aim to resolve tickets at first attempt Customer experience - effective stakeholder management and communication to keep L&D community … enable reporting and insight System configuration - correct system configuration based on requirements from Group or local team to allow for seamless user experience ensuring compliance with defined governance and relevant regulations (e.g SOx or GDPR) Requirements Learning and development experience highly desirable LMS Administration & Coordination highly desirable, especially ...

generating revenue, building strong client relationships, and consistently delivering results. Day-to-day, you will be responsible for generating new business opportunities, developing existing customer accounts, and working closely with clients to understand their business challenges and recommend tailored technology solutions. Duties might include: Identifying and winning new business … opportunities through networking, referrals, outbound activity and relationship building Managing and growing a portfolio of existing customer accounts, identifying opportunities to increase revenue and strengthen long-term partnerships Meeting with prospective and existing clients to understand their business needs and present appropriate solutions Preparing proposals, negotiating commercial agreements ...

digital transformation objectives. Identify opportunities for automation, artificial intelligence and improved data utilisation. Promote adoption of innovative technologies that improve operational efficiency and customer experience. Application Development Design, develop and maintain bespoke business applications. Develop web-based applications using PHP and other appropriate technologies. Produce secure, scalable and maintainable … solution development. Support risk assessments, security reviews and audit activities. Contribute to continual improvement of information security and data protection controls. Person Specification Significant experience in software development and application delivery. Strong PHP development expertise. Experience designing and managing relational databases. Proven track record delivering web‐based business ...

automation across Microsoft 365, on-premises environments, automation platforms and AI technologies. You will design and build automation that streamlines onboarding, service delivery and customer experience, while producing clear documentation and scalable solutions for internal teams and customers. #J-18808-Ljbffr ...

Hiring: AI & Automation Engineer Location: Shoreham-by-Sea (Hybrid) Salary: Competitive, dependent on experience Internal Job Level: Specialist About the Role Are you passionate about automation, AI, and finding smarter ways of working? We're looking for an AI & Automation Engineer to join Focus Group's growing Automation Team. … environments, automation platforms, and AI technologies, you'll design and build innovative solutions that streamline everything from onboarding and offboarding to service delivery and customer experience. What You'll Be Doing Design and develop automation workflows using Rewst and Jinja2. Build and maintain PowerShell scripts across Windows Server ...

Kent Company Vehicle Provided About the Opportunity Are you a hands-on engineer who enjoys solving technical problems, working independently, and delivering exceptional customer service? We are looking for a Field Service Engineer to join a growing and innovative technology business that provides industry-leading solutions to forecourt operators … enhance the end-user experience. This is an excellent opportunity for an engineer with electrical, electronic, IT, EPOS, fuel systems, or field service experience who is looking to develop their career within a specialist sector. Full training will be provided, including manufacturer-specific certifications. The Role As a Field ...