5 of 5 Remote Customer Experience Jobs in West Sussex

your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely with … business, fostering understanding and alignment Accountability for for the delivery and product quality in your team What You Bring To The Role Proven experience in building and scaling voice-based products, with a strong understanding of technologies such as speech-to-text, text-to-speech, and speech-to-speech ...

exploratory data analysis to identify trends, patterns, and relationships in large datasets. Develop predictive models and machine learning algorithms to optimise business processes, improve customer experience, and drive revenue growth. Collaborate with stakeholders to define project objectives, requirements, and success criteria. Clean, transform, and preprocess data to ensure … hats across R&D, Product, Software Engineering, and data engineering. If that sounds like you, then we'll also need you to have: Proven experience as a Data Scientist, developing and implementing machine learning models and strategies. Proficient in programming languages such as Python or similar tools for data ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking technologies. … smoothly, resolving incidents efficiently, and ensuring they get the best out of their IT investments. Your work will cover: On-site support visits to customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customer ...

tech. We're seeking an Account Executive to drive Automat-it business growth in the UK&I start-up accounts while assuring a great customer experience. You'll be responsible for the sales process, from prospecting to closing a deal. Work location - hybrid from London with weekly visits … Automat-it Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects Commitment to regular business travel locally and abroad Requirements: 5+ years of experience in direct IT sales and business development from a complex cloud or software solutions Experience selling IT professional services (consulting/managed/staff ...