9 of 9 Remote Customer Experience Jobs in West Sussex

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

Overview This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes all touchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice, web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving … Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategy Purpose of the role Define and maintain the technical architecture for our CX solutions. Design and document solutions for new CX initiatives and enhancements. Evaluate and select appropriate technologies to enhance the customer journey. Integrate various platforms and systems, including Genesys, HCL … development teams. Ensure adherence to architectural principles and security standards. Collaborate with stakeholders across the business to gather requirements and feedback. Monitor and optimize the performance and effectiveness of CX solutions. Stay up-to-date on emerging technologies and trends in the CX space. Qualifications Proven experience as a Technical Architect for CX solutions. Strong understanding of CX principles More ❯

seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone with strong commercial and transformation experience who is passionate about the potential of AI and eager to turn … will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and operational benefits … Help design and launch new customer-facing value propositions powered by AI Define success metrics, governance, and value tracking for all AI initiatives Report progress and outcomes directly to the CSTO and executive leadership team What You'll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting More ❯

Internship Programme Our Internship Programme is designed for students like you - curious, driven, and ready to explore the world of technology. Over 12 months you'll gain hands-on experience, lead on real projects, make a genuine impact on our organisation and build skills that will set you apart after graduation. Check out some of our intern blogs via … go-to-market approach stay innovative, competitive, and industry-leading. The departments in our Commercial area include Marketing, Vendor Alliances, Cloud Alliances, Multinational, Digital Strategy, Data Strategy, Sustainability and Customer Experience. Our past interns have worked in roles including Customer Experience Intern, Data Visualisation Intern, Data Management Analyst Intern, Marketing Intern and Commercial Operations Intern. As an … days in the office, 2 days working from home) Flexible working hours – flexing the times you start and finish Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. How does our internship More ❯