Documentation Skills Jobs in West Sussex

2 of 2 Documentation Skills Jobs in West Sussex

REF064 - Senior Business Analyst

Littlehampton, Sussex, United Kingdom
Hybrid / WFH Options
Ten10 Group
team members and driving high-quality deliverables. What You'll Be Doing Leading Agile business analysis across the full project lifecycle Mentoring and supporting junior analysts to develop their skills and confidence Facilitating workshops to elicit, define, and prioritise user stories and requirements Producing clear and accurate documentation including AS-IS/TO-BE process maps, user journeys … experience and a track record of mentoring others. You'll be a self-starter who can hit the ground running while building lasting relationships with clients and colleagues. Key Skills & Experience: 5+ years in business analysis roles with strong Agile delivery experience Proven experience coaching and mentoring junior team members Hands-on delivery within Agile frameworks (Scrum, Kanban, SAFe … etc.) Excellent stakeholder engagement and facilitation skills Ability to lead workshops and drive prioritisation with business and technical teams Strong documentation skills across process mapping, requirements, and user stories Comfortable delivering under pressure in dynamic environments Experience with both business and system-level analysis Familiarity with change impact assessment and adoption planning Desirable Skills: Background in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Desk Apprentice

Burgess Hill, West Sussex, England, United Kingdom
QA
eager candidate to join us as an apprentice to support the current Service Desk team as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Responsibilities: Logging and triaging tickets (phone/email) New laptop/… desktop setups 1st line support tickets Workbench jobs IT documentation Desirable skills: Self-motivated with the ability to get on well with customers Have a confident and professional approach to their work Have a commitment to learning new processes Good interpersonal skills Good team player The ability to prioritise work loads Effective communication and interpersonal skills … Pension contribution Future prospects: You will be working with the Service Desk team, overseen by the Manager and Senior Engineer supporting a large number of customers and grow solid skills to become a fully trained Cloud Engineer. We are hopeful that if we are the right fit for one another, a full time role may be available for you More ❯
Employment Type: Full-Time
Salary: £18,000 per annum
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