11 of 11 Microsoft 365 Jobs in West Sussex

Extech Cloud is a forward-thinking IT managed service provider (MSP) and Microsoft Solutions Partner based in Burgess Hill, West Sussex. Specialising in proactive IT support, cloud transformation, cybersecurity, and modern workplace solutions, Extech Cloud helps small to mid-sized businesses across the South of England streamline their operations … embrace digital change. Their services include Microsoft 365 optimisation, Azure cloud solutions, VOIP telephony, and robust data protection strategies tailored to each client’s needs. What sets Extech Cloud apart is their people-first approach. They focus on simplifying IT for their clients, enabling teams to collaborate ...

base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete a ICT Level 3 Apprenticeship, hopefully leading to Microsoft and Azure certifications. Role Logging and triaging tickets (phone/email) New laptop/desktop setups 1st line support tickets Workbench jobs IT documentation … GCSE, grade 3+ (D or above) (Essential) About the Employer EXTECH LTD Extech Cloud is a forward-thinking IT managed service provider (MSP) and Microsoft Solutions Partner based in Burgess Hill, West Sussex. Specialising in proactive IT support, cloud transformation, cybersecurity, and modern workplace solutions, Extech Cloud helps small ...

excellent user experience across multiple sites. We're looking for someone with: Experience in IT Service Management, Service Delivery or Senior IT Support Strong Microsoft 365 and end-user support experience Knowledge of ITIL principles and ITSM tools Experience working with managed service providers (MSPs) Excellent communication ...

ensure delivery aligns with requirements Produce clear documentation: process flows, diagrams, decision logs Technical Skills Strong understanding of software delivery (Agile or hybrid) Office 365 user administration Azure Entra/Active Directory familiarity SQL Server basics (queries, data management) Understanding of APIs, integrations, and cloud platforms (Azure/ ...

Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting small IT projects and rollouts What we're looking for: Previous 1st Line or Service Desk experience Excellent communication and customer ...

required. Skills Required for the 2nd Line Service Desk Engineer: Proven experience in a 1st/2nd Line Service Desk role. Technical knowledge of Microsoft systems … Windows Server, DNS, DHCP, NPS). Experience with networking tools (Firewalls, Switches, Routers, Wi-Fi). Exposure to Cloud, Storage, and Virtualisation (Azure, Office 365, SharePoint, NAS, VMWare, Hyper-V). Ability to work independently and handle a pressurised ticketing environment. Exceptional customer service and engagement skills. ...

Desk Engineer: Minimum 1 year of experience working within an MSP environment (Desired) Proven experience in 2nd/3rd Line support. Strong experience with M365 administration (including Entra and Intune). Technical knowledge of Microsoft systems (AD, Windows Server, DNS, DHCP, NPS). Experience with networking tools (Firewalls, Switches ...

vendor support as required. Managing your own allocated base of pre-existing Managed Services Clients You will be selling managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within … Global 4. What do we need from you? Must have a minimum of 2 years’ solution sales experience within the IT sector. Expertise in Microsoft Cloud, Managed Services including IT Support, AV/EDR/MDR, email gateway, vulnerability scanning, BC/DR, Cyber Essentials and Phishing simulation. ...

access to projects such as; site relocation, server installs and upgrades, implementing backup solutions and much more. Ideal Skills: Proficient experience within Windows environments. O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory) experience. (user admin and GPO level ideally). Ability to diagnose and troubleshoot customer issues within ...

provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets mainly focused … First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: SharePoint Windows 10 Office 365 Active Directory Azure Intune Experience supporting with face-to-face IT support Triaging tickets and escalating to relevant teams where necessary Experience with breakfix issues ...

Specification About You Essential Prior experience in an IT service desk or helpdesk role. Experience working within an service management framework. Experience supporting Office 365 and enterprise security tools. Strong working knowledge of: Microsoft Windows and Microsoft Office Active Directory user administration Desktop and laptop hardware ...