2 of 2 Remote Service Delivery Jobs in West Sussex

and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead Hybrid: 2-3 days per week in office Salary: £80k - £90K With multiple warehouse locations across the southeast of England and up … role offers meaningful variety, visibility, and the chance to work at the heart of a growing business. The Opportunity This senior leadership role combines strategic direction with hands-on delivery and offers: Opportunity to Make an Impact: Reshape and enhance the IT infrastructure team, applying your leadership and change management expertise to deliver measurable improvements. Autonomy and Flexibility: Evaluate … implementation, and management of both on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯