Professional Services Engineer – Contact Centres
- Hiring Organisation
- Dupen Ltd (Dupen Recruitment)
- Location
- Crawley, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £42,000 per annum
. Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. Manage multiple projects … . Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. Experience with ...