4 of 4 Technical Architect Jobs in West Sussex

Overview This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes all touchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice, web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer loyalty. … Responsibilities Designing and documenting solutions that are customer-centric, scalable, and integrated across various channels. Selecting and integrating appropriate technologies to enhance the customer journey. Providing technical leadership and guidance to development teams. Ensuring adherence to architectural principles and standards. Collaborating with stakeholders across the business to understand their needs and translate them into technical solutions that improve … CX. Ensure colleagues involved in design activities (e.g., Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategy Purpose of the role Define and maintain the technical architecture for our CX solutions. Design and document solutions for new CX initiatives and enhancements. Evaluate and select appropriate technologies to enhance the customer More ❯

development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate … end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their … Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple More ❯

development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate … end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their … Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple More ❯

development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate … end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their … Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple More ❯