2 of 2 Remote/Hybrid User Research Jobs in West Sussex

About the job you're consideringAs a Service Designer, you will drive the design of complex, user-centred services for our prestigious public sector client. This role will help create the conditions for teams to adopt and embed user-centred, iterative design approaches within a complex enterprise technology … little framework or direction.You will support design decisions, communicate strategies, and coach others. Your role involves improving inclusive, accessible, and sustainable design practices, aligning user needs with organizational goals. You’ll be planning and running design sessions. You will also embed hypothesis-driven and iterative design practices, and work ...

Product Manager – Customer & Market to join our growing product team. This is a customer-facing, market-driven role for someone who thrives on understanding user needs, translating them into compelling product strategies, and championing the voice of the customer across the business. The successful candidate will work closely with … Horsham office. Competitive salary and benefits package. Key Responsibilities Develop a deep understanding of customers’ workflows, pain points, and goals through interviews, site visits, user research, and feedback sessions. Act as the primary voice of the customer, ensuring user needs and market insights drive product prioritisation ...