3 of 3 Remote/Hybrid Windows Jobs in West Sussex

line support to at least 250 users. Strong troubleshooting skills across hardware, software, and networking issues, including remote support. Experience supporting: Microsoft Windows Active Directory Remote working solutions Hardware builds and re-imaging Citrix virtual desktops IP telephony Experience working to Service Level Agreements and performance targets. Excellent communication ...

other reasonable duties as required from time to time. Required Skills & Qualifications: Previous experience in a similar IT support role. Technical experience with Microsoft Windows 10/11, Windows Server 2016/2019/2022, Microsoft Hyper-V, Microsoft Exchange Online, Office 365, Active Directory, Azure ...

complex technical problems where required * Manage and track tickets through to resolution * Deliver desk-side and remote support to users Infrastructure & Systems Support * Administer Windows Server environments (2016/2019/2022) * Manage Active Directory (users, groups, permissions, GPOs) * Support DNS, DHCP, file and print services * Perform routine maintenance … Travel to customer sites when required Requirements Essential: * 2-4 years' experience in IT support/helpdesk * Strong L1 & L2 troubleshooting skills * Experience with Windows Server & Active Directory * Microsoft 365 administration experience * Solid understanding of Windows OS environments * Strong communication skills and customer focus * Ability to manage multiple ...