2 of 2 Remote/Hybrid Stakeholder Management Jobs in West Wales

technical standard. You will lead the full lifecycle of digital projects including websites, web applications, integrations and APIs. Responsibilities span scope definition, sprint planning, stakeholder communication, risk management and technical feasibility oversight. Key Responsibilities Project Leadership Lead multiple digital projects from discovery through to launch and post-launch … feasibility with developers Translate business requirements into technical specifications Identify risks, dependencies and integration challenges Ensure best practice across development, QA and deployment Client Management Act as primary stakeholder contact Manage scope, expectations and communications Present delivery milestones and roadmap updates Delivery & Operations Monitor budgets and project efficiency ...

contact for all service-related matters. • Manage customer relationships throughout the service lifecycle. • Lead regular Service Review Meetings with customer stakeholders. • Produce Service Management reports and performance updates. • Monitor and report on SLA and KPI performance. • Drive continual service improvement initiatives. • Manage service escalations through to resolution. • Work closely … with Account Management to support customer success. • Review service performance and contract profitability. • Build strong relationships with internal and external stakeholders. Requirements • ITIL v4 Foundation certification. • Previous experience as a Service Delivery Manager, Service Manager or similar customer-facing service management role. • Experience within an IT Managed Services ...