strong customer service mindset. You should enjoy problem solving and be comfortable communicating clearly and professionally, especially over the phone. We're looking for someone with: Working knowledge of Windows 10 and Microsoft Office Ideally, some experience with network technologies, intranet/internet systems, and Microsoft Active Directory An understanding of ITIL processes such as Incident and Problem Management More ❯
Morriston, Swansea, United Kingdom Hybrid / WFH Options
Moxie People
a varied, meaningful role where your work directly supports transformative social change, this could be your next move. What You'll Be Doing: Maintain core systems including Microsoft 365, Windows servers, Entra, Intune, phones and networks. Troubleshoot issues in partnership with our MSP to minimise downtime. Support colleagues with day-to-day tech challenges and onboard new systems smoothly. More ❯
Swansea, Morriston, West Glamorgan, United Kingdom Hybrid / WFH Options
Moxie People
a varied, meaningful role where your work directly supports transformative social change, this could be your next move. What You'll Be Doing: Maintain core systems including Microsoft 365, Windows servers, Entra, Intune, phones and networks. Troubleshoot issues in partnership with our MSP to minimise downtime. Support colleagues with day-to-day tech challenges and onboard new systems smoothly. More ❯
troubleshooting skills, to help as many of the customers as possible to reach a resolution. The Service Desk Analyst will primarily be assisting with replacing and updating the existing Windows 10 devices and assist with re-imaging to Windows 11 using Microsoft deployment toolkit (MDT) and SCCM. The Service Desk Analyst will ideally have previous experience of working … directory, and group policies to help carry out the upgrade work. They may also be required to assist with other IT project work. Service Desk Experience Broad IT Knowledge Windows 10/11 MDT SCCM Basic understanding of Networking/AD/Group policies This role is based in Swansea for an initial 6 months, inside IR35, standard working More ❯
troubleshooting skills, to help as many of the customers as possible to reach a resolution. The Service Desk Analyst will primarily be assisting with replacing and updating the existing Windows 10 devices and assist with re-imaging to Windows 11 using Microsoft deployment toolkit (MDT) and SCCM. The Service Desk Analyst will ideally have previous experience of working … directory, and group policies to help carry out the upgrade work. They may also be required to assist with other IT project work. * Service Desk Experience * Broad IT Knowledge * Windows 10/11 * MDT * SCCM * Basic understanding of Networking/AD/Group policies This role is based in Swansea for an initial 6 months, inside IR35, standard working More ❯
