2 of 2 Remote 2nd Line Support Engineer Jobs in West Yorkshire

A well-established Managed Service Provider that supports a wide range of clients across different sectors is looking for a 2nd Line Support Engineer to strengthen their growing function. Along with a salary of £30,000 per annum, you will receive a comprehensive benefits package, hybrid working, ongoing training and development and clear … progression pathways within the business. What youll be doing as 2nd Line Support Engineer: You'll play a key role in delivering high-quality technical support, resolving escalated issues, and ensuring service levels are consistently met. You'll work closely with the wider Service Desk team, contributing to service improvement initiatives … and supporting junior colleagues when required. The role requires someone comfortable working late shifts from Monday to Friday, providing essential cover for key client operations. Were looking for a 2nd Line Support Engineer with: Strong experience in a 2nd Line or similar support role Proficiency in Windows Server More ❯

2nd Line IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank holidays + Birthday off -Company laptop As a … result of continued expansion, we're looking for an experienced 2nd line IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2nd Line Support Engineer role will be well suited to someone who has … management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill requirements: • Experience in providing 1st/2nd Line IT support, ideally in a helpdesk/MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both More ❯