8 of 8 Remote/Hybrid Customer Engagement Jobs in West Yorkshire

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

most recognised supplier brands.This is a highly visible and commercially impactful role with responsibility for shaping global supplier and product marketing strategies, driving customer engagement and supporting revenue growth across multiple international markets. You'll work closely with suppliers, product teams, regional marketers and commercial stakeholders to deliver … innovative go-to-market initiatives that strengthen market share, increase customer acquisition and unlock new growth opportunities.We're looking for someone who enjoys combining strategic thinking with hands-on execution and is excited by the opportunity to influence global marketing performance within a fast-paced technology environment.Specific focus will ...

comfortable with this arrangement. About the role The Genesys CX Consultant combines technical and operational expertise to help organisations maximise the value of their customer experience technology investments. Working with internal and external stakeholders, you’ll design, implement and optimise contact centre solutions that improve customer and colleague … future operating models. Working across operational and technical teams, you’ll help ensure change is successfully adopted and that we deliver outcomes which strengthen customer relationships, turning our customers into BT advocates and referenceable clients. What you’ll be doing Shape customer solutions by understanding business, operational ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

nurtured, and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your … . The role of Techno-Functional D365 CE Consultant Deliver excellence in technical/functional solution delivery based on high level designs aligned to customer requirements Take a key delivery role in project implementations, working with functional consultancy colleagues in Technical solution Design Deliver right first-time technical solutions ...

Databricks is seeking a Senior Solutions Architect to lead the most complex customer engagements, drive consumption strategy and serve as the technical authority across accounts. You will own executive relationships and mentor others while shaping enterprise data and AI strategies. You will orchestrate multi-workload architectures, real-time data ...

SEP2 Limited, a UK cybersecurity specialist, seeks a Presales Executive as the technical SME during customer engagements. You will collaborate with Commercial Sales, Account Executives, and Vendor Alliance leads to uncover challenges, scope tailored cybersecurity solutions, and drive Proof of Concepts for complex programs. The role spans Wingman Managed ...

secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities that improve automation, productivity, customer experience and operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production … Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations and Commercial teams. Ensure AI solutions meet appropriate security ...