2 of 2 Mac OS Jobs in West Yorkshire

high-quality support across multiple client environments Manage and prioritise a busy ticket queue, ensuring adherence to SLAs Troubleshoot and resolve issues across Windows, macOS, Microsoft 365, and core infrastructure Deliver excellent customer service with confident client-facing communication Engineering & Optimisation: Implement technical solutions and improvements Develop and maintain … Required Essential: Strong PowerShell &/or Bash scripting ability Experience supporting multiple clients in varied IT environments (MSP experience beneficial) Excellent troubleshooting across Windows & macOS Strong knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint, Office apps) SharePoint administration, including permissions and structure Experience with Active Directory/Entra ...

role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring ...