you'll play a vital role in delivering on-site support to a diverse customer base. You'll respond to service calls, diagnose and resolve technical faults, carry out preventativemaintenance, and ensure accurate record-keeping to support continuous service excellence. Key Responsibilities Respond to service calls on customer sites within SLA timeframes Diagnose and resolve complex … technical and mechanical issues Conduct thorough preventativemaintenance and document all activity Build in-depth technical knowledge of company products, solutions, and services Maintain exceptional communication with internal teams and customers Work with PC, server, printer, and network hardware/software Update call systems and maintain accurate records Adhere to ISO9001, ISO27001, and Information Security policies Participate … and experience include Field Service Engineer, IT Support Engineer, Printer Engineer, Desktop Support Technician, Hardware Support Engineer, Break/Fix Engineer, Technical Support Engineer, Network Support Technician, Field Maintenance Engineer, Service Desk Engineer More ❯
the role: As an IT Customer Support Engineer you’ll respond to service calls across a 75-mile radius of the Ossett head office, providing hardware break-fix support, preventativemaintenance and on-site technical expertise while maintaining exceptional customer communication and working within strict SLA requirements. Key responsibilities: Respond to service calls on client sites Handle … hardware break-fix tasks and deployments, meeting required SLAs Troubleshoot, diagnose and resolve complex technical faults with real-time updates Conduct comprehensive preventativemaintenance with full activity documentation Maintain an in-depth technical knowledge of company products, services and solutions Update tickets and call records in real time using company systems and software Assist with project rollouts More ❯
and execute application deployments, bug fixes and implement changes in both Production and Non-Production environments Monitor business-critical services and applications effectively, identifying areas for improvement and implementing preventativemaintenance interventions Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through More ❯
Employment Type: Permanent
Salary: £48000 - £52000/annum (plus excellent company benefits)
steps. Support the setup and testing of AV and VC equipment in collaboration spaces and meeting rooms. Help monitor and maintain customer systems to ensure consistent performance. Participate in preventativemaintenance activities under supervision. Learn how to prepare and deliver clear handovers to ensure continuity between shifts. Support with admin tasks such as updating customer documentation, asset More ❯
Dewsbury, West Yorkshire, Yorkshire, United Kingdom
CRP Group Global Ltd
their growing team. This is a field-based role that comes with a company van and fuel card, giving you the flexibility and support to carry out installations, maintenance, and servicing of security systems across multiple sites. As a CCTV Engineer, youll be responsible for delivering a high standard of customer service, diagnosing and repairing system faults, and … Responsibilities Install, service, and maintain a range of systems including CCTV, Access Control, Solar Towers, and Ajax systems (not limited to these). Carry out fault diagnosis, repairs, and preventativemaintenance on security systems. Perform site surveys and commissioning of new systems. Use E-Works job system to complete digital job reports and submit required documentation promptly. More ❯