best practices, stay updated on latest trends, and ensure templates and designs are responsive and mobile-optimised. Test communications for quality, branding, and consistency. Assist with push notifications and SMS development when needed. What you'll have: Digital design experience with strong HTML and CSS skills. A creative mindset capable of working within brand guidelines. Strong understanding of email development More ❯
daily administration of interaction flows, announcements, and agent configurations. Other responsibilities will include: Collaborating with stakeholders, managing tickets and escalations related to Contact Centre Technologies across voice, chat, email, SMS, and related technologies. Support Incident and Problem Management functions with major incidents, working closely with suppliers to minimise downtime. Support with Technical Deliveries of new systems and applications working closely More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Lowell
daily administration of interaction flows, announcements, and agent configurations. Other responsibilities will include: Collaborating with stakeholders, managing tickets and escalations related to Contact Centre Technologies across voice, chat, email, SMS, and related technologies. Support Incident and Problem Management functions with major incidents, working closely with suppliers to minimise downtime. Support with Technical Deliveries of new systems and applications working closely More ❯
you have a minimum of a high school diploma or equivalent? How many years of experience do you have supporting people with disabilities? I consent to be contacted over SMS/Text for this job. More ❯
