4 of 4 Service Desk Engineer Jobs in West Yorkshire

Senior Service Desk Engineer - MSP Huddersfield | On-site £30,000-£35,000 DoE + Benefits A well-established and growing MSP based in Huddersfield is looking for a technically strong and client-focused Senior Service Desk Engineer to join their close-knit service desk team of 5. This is a great opportunity for someone with solid 2nd/3rd line experience who wants real variety, ownership of complex tickets, and a genuine route to develop within a stable, respected MSP. What You'll Be Doing: Deliver 2nd/3rd line support ...

Empowering Every Learner, Inspiring Every Day Job Title: 2nd Line IT Service Desk Site Engineer Location: Huddersfield Grammar, Luck Lane, Huddersfield, HD1 4QX Salary: £17,500 per annum Hours: 18.75 hours per week | Monday to Friday Contract: Permanent | 52 weeks Start: October 2026 UK applicants only. This … role does not offer sponsorship. Role Purpose We're looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, providing expert technical support across a busy and dynamic environment. Based primarily at a site in Huddersfield, you'll play ...

Senior Service Desk Engineer - MSP Huddersfield On-site £30,000-£35,000 DoE + Benefits A well-established and growing MSP based in Huddersfield is looking for a technically strong and client-focused Senior Service Desk Engineer to join their close-knit service desk team of 5. This is a great opportunity for someone with solid 2nd/3rd line experience who wants real variety, ownership of complex tick click apply for full job details ...

proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues Escalate incidents where required … line teams Display excellent customer service and maintain outstanding customer satisfaction levels Record end user identification information Record incident details with a high level of accuracy Carry out initial analysis on incidents and requests to assess appropriate next steps Prioritise, schedule and escalate incidents as and when required Training ...