leeds, west yorkshire, yorkshire and the humber, united kingdom
interactive investor
delivery for key Salesforce Service Cloud product initiatives and enterprise change projects. Collaborate with Product Managers, Technical Leads and Stakeholders to translate business goals into actionable userstories and technical requirements. Act as Product Owner within delivery squads — owning, managing and prioritising the product backlog in alignment with strategic objectives and roadmaps. Support test strategy definition and … with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including Salesforce, AWS API and Figaro. Maintain detailed userstories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user-centred approach to define and refine customer journeys (external & internal), leveraging data … and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed userstories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross-functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate More ❯
Key Responsibilities Test and validate system functionality across ERP system deliveries, investigating failed tests thoroughly and identifying root causes rather than accepting surface-level failures. Write userstories and document requirements to communicate with development teams, explaining business needs and acceptance criteria clearly. Serve as the primary bridge between the client and the development partner, channeling feedback … communicate effectively at both senior and operational levels. Strong ability to work across multiple teams, gather requirements, and improve processes and ways of working. Experience writing userstories, working with acceptance criteria, and understanding agile methodologies. Self-driven approach with willingness to ask questions, get hands-on, and adapt to continuous change. Ability to balance strategic oversight … a Business Analyst Experience working on ERP implementation or large-scale transformation projects Proficiency in Agile methodologies and/or Scrum frameworks Strong ability to write userstories and define acceptance criteria Experience working in complex, multi-stakeholder environments Demonstrated problem-solving skills and attention to detail Comfortable with both testing and requirements refinement activities Seniority Level More ❯
to ensure shared understanding and delivery readiness. Sought: Proven experience as a Product Owner or Technical Product Manager in a platform engineering or DevOps environment. Ticket Writing/User Stories. Stakeholder Management and Communication skills. Experience working in agile environments with cross-functional teams. Ability to translate technical concepts into business value and vice versa. Backlog Management Governance … Qualifications Certified Scrum Product Owner (CSPO) or equivalent. Experience in large-scale digital transformation programs. Business Analysis skills/experience. PRODUCT, PRODUCT OWNER, PRODUCT MANAGER, COMMUNICATION, USERSTORIES, TICKET WRITING Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you More ❯
to refine requirements, the techniques used, and how this contributed to success. Provide an example of eliciting requirements via workshops/interviews and converting them into userstories or process maps to support delivery. Qualifications Essential IT related degree or an equivalent qualification Relevant business analysis qualification Skills & behaviours Essential Give an example of when you independently More ❯