Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
in person. Carry out password resets, new starter setups, and device rollouts. Troubleshoot hardware and software issues using tools like Manage Engine, Citrix, and Zoho Assist. Configure and install Windows 10/11, Office 365, VPNs, and business applications. Support network connectivity and cloud services (Office 365, Citrix). Log and manage support tickets, escalating when needed. Desired Qualities More ❯
software, and peripherals in a multidisciplinary environment. Strong problem-solving skills with the ability to diagnose and resolve complex technical issues swiftly under time constraints. Experience working in a Windows environment and with software such as Microsoft Office 365, Outlook, and Sophos (security and VPN). Working knowledge of IT Asset Management (ITAM) processes and lifecycle management. Experience supporting … software, and peripherals in a multidisciplinary environment. Strong problem-solving skills with the ability to diagnose and resolve complex technical issues swiftly under time constraints. Experience working in a Windows environment and with software such as Microsoft Office 365, Outlook, and Sophos (security and VPN). Working knowledge of IT Asset Management (ITAM) processes and lifecycle management. Experience supporting More ❯
