ITSupport Level 1 and Level 2 – Swindon Opportunity: Are you currently working in ITsupport? Does your experience include dealing directly with technical End User support, resolving hardware, software and network issues? If yes then please read on. Your role as a ITSupport Level 1 and Level 2 based in Swindon … will involve providing level 1 and level 2 ITsupport for the business. Duties and responsibilities include: General network, telecoms and server support. Analysing system requirements and business processes to assist in the design and implementation of IT solutions. Participating in the testing and deployment of new systems, ensuring they meet the organization's needs. Providing first … level technical support to end-users facing issues with hardware, software, or network services. Installing, configuring, and maintaining IT equipment and software to ensure operational efficiency. Interacting with clients to process basic service requests or resolve basic technical problems. Replacing and rebuilding hardware components. IT Procurement in accordance with corporate guidelines. This is a 12 months contract More ❯
Are you an ITSupport Technician looking for a new role? Looking for a fun vibrant work place? Love ITsupport ? If yes, our client in Swindon is looking for someone just like you! We are support one of our biggest clients with a ITSupport role based full time in their Swindon … office. Key details ITSupport technician Swindon £30-35k Onsite What do you need? Minimum 3 years of Desktop support Knowledge of both Microsoft and Apple OS Based in Swindon Full right to work in the UK Our client is a forward thinking employer who offer excellent benefits and continue professional development for all their employees. More ❯
that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an ITSupport Analyst, you'll be a key part of the IT Service Desk team … providing first-line technical support to users across the organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site support. … You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in ITsupport within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office More ❯
IT Service Delivery Analyst We’re supporting a global life science company in hiring an IT Service Delivery Analyst to join their on-site IT team. This role ensures reliable day-to-day IT operations, providing hands-on support to end users and maintaining key systems across the site. Key Responsibilities Serve as the primary … contact for IT incidents and service requests, ensuring timely resolution. Provide end-user support for hardware, software, and 1st level network or telecom issues. Install, configure, and maintain IT equipment to support daily business operations. Manage local IT inventory and coordinate with external vendors for on-site services. Follow ITIL and ServiceNow processes to maintain … accurate records and escalate issues as needed. Requirements Diploma or degree in Information Technology, Computer Science, or a related field. 3–5 years’ experience in IT service delivery, helpdesk, or technical support. Strong understanding of hardware, software, networking, and IT security principles. Familiarity with ServiceNow, ITIL, and common ticket management systems. Excellent communication, problem-solving, and customer service More ❯
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯