15 of 15 Remote ITIL Jobs in Wiltshire

with cross-functional teams Nice to Have: Experience supporting pre-sales and business development Experience with tools like Microsoft 365, Jira, ServiceNow, or digital learning platforms Certifications: Prosci, Agile, ITIL, APMG, or similar Exposure to Agile/DevOps/cloud transformations A passion for continuous improvement and scaling methodologies Key Benefits: Competitive salary (£90k-£120k DOE) Hybrid working Performance-based More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

reports to senior leadership Experience working closely with software support or software delivery teams People-first mindset - skilled at engaging across junior staff, customers, and senior stakeholders Familiarity with ITIL principles (certification a bonus - support available if not yet certified) Bonus points for: Linux knowledge Recruitment involvement Experience within defence, MSP, telecoms, fintech, utilities or similar sectors What's on … offer: Up to £48,000 base salary Bonus Holiday Excellent benefits: healthcare, life assurance etc No on-call requirements Family-friendly flexibility (e.g. school runs, childcare) ITIL training provided if needed Ongoing career development & progression opportunities If you're a Senior Engineer, Team Lead , or existing Manager with experience in IT service leadership, this could be the next step in More ❯

reports to senior leadership Experience working closely with software support or software delivery teams People-first mindset - skilled at engaging across junior staff, customers, and senior stakeholders Familiarity with ITIL principles (certification a bonus - support available if not yet certified) Bonus points for: Linux knowledge Recruitment involvement Experience within defence, MSP, telecoms, fintech, utilities or similar sectors What's on … offer: Up to £48,000 base salary Bonus Holiday Excellent benefits: healthcare, life assurance etc No on-call requirements Family-friendly flexibility (e.g. school runs, childcare) ITIL training provided if needed Ongoing career development & progression opportunities If you're a Senior Engineer, Team Lead , or existing Manager with experience in IT service leadership, this could be the next step in More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯

engineers to improve automation and service reliability. Contributing ideas to enhance our tools, processes, and customer experience. What you'll bring: Experience of providing technical support (ideally within an ITIL framework). Working with virtualisation tools (e.g, VMware). Exposure to cloud platforms (on-prem or public). Basic Windows and/or Linux administration. Editing web content (HTML). More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯

pivotal part of the team that is responsible for the provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business as a whole. As a Senior level role, you will be expected to be an expert in your field with the capability to pass on … your knowledge to others working within the wider team based in Hartlepool, Chippenham and India. The successful candidate will have an expert level of knowledge of ITIL service management tools specifically Ivanti and have the ability to problem solve and work collaboratively with key business stakeholders. The IT Service Management Tool is responsible for underpinning the delivery of all NECSWS … Services and is aligned to the ITIL framework and supporting ongoing compliance with ISO20000. Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities Technical ownership of the Ivanti IT Service Management toolset Low level understanding of the Ivanti DB schema Highly experienced in the configuration of More ❯

experience using modern device management (Intune) and cloud services (Azure) Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent. Effective written and oral communication skills Preferred Skills: Experience in PowerShell scripting for automation. Familiarity with security best practices and compliance frameworks (e.g., GDPR). Experience in More ❯

SolarWinds Exposure to virtualisation platforms (VMware, Citrix, or Hyper-V) Experience with cloud infrastructure (Azure, AWS, or GCP) is a plus Certifications such as MCSE , RHCSA/RHCE , or ITIL desirable More ❯

procurement strategy Conducting strategic business analysis to support decision-making Job Requirements: Experience in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services Proficiency with Visio ITIL V4 certification Project management experience with qualifications in PRINCE2 and/or APMP Knowledge of conducting business analysis, requirements gathering, and change management Must hold sole UK nationality SC clearance More ❯

Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a More ❯

of cloud security, governance, and performance monitoring Excellent leadership, strategic planning, and communication skills Familiarity with agile delivery, value streams, and large-scale transformation programmes Desirable: Azure certifications, TOGAF, ITIL What We Offer A unique opportunity to shape the future of our platform and services High-impact leadership role in a tech-forward organisation Drive platform modernisation, automation, and cloud More ❯

management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications CIS - Discovery CIS - HAM ITIL V3 or V4 certificate All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to More ❯

Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications environment services and the subsequent … and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and More ❯