4 of 4 Remote ITIL Jobs in Wiltshire

Government Strong understanding of MOD accreditation processes and security frameworks Ability to work independently and take initiative in a dynamic environment Working knowledge of ITIL service management processes Expertise with: Microsoft Endpoint Configuration Manager (SCCM/MECM) WSUS and patch management DOBUS (Defence Out of Band Update Service) Windows Active More ❯

reducing inefficiency and duplication, and accelerating speed to delivery. Directly support and if appropriate run project deliveries that impact C&DC security posture. Ensure ITIL procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for C&DC. Provide guidance and support for More ❯

SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee … and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. Lead stakeholder communications and ensure … customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to thrive in a high-stakes, high-security setting More ❯

Microsoft Azure platform; including dependent systems & processes, that support business & department objectives. Directly support Project deliveries that impact Microsoft Azure platform. Ensure all standard ITIL operating procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for Team. Ensure ITIL procedures are adhered More ❯