1 of 1 Proactive Monitoring Jobs in Wiltshire

Service Delivery Manager

Hiring Organisation
NexGen Associates
Location
Corsham, England, United Kingdom
reviews Lead the Change Advisory Board (CAB) ensuring controlled, auditable change implementation Develop and maintain the Service Catalogue, SLAs and Standard Operating Procedures Ensure proactive service monitoring, capacity planning and resource forecasting Maintain service stability and scalability across environments Manage third-party supplier relationships ensuring KPIs, contractual obligations … technical and senior management audiences Strong organisational and time management skills Ability to manage multiple priorities within a fast-paced environment Resilient, adaptable and proactive when managing change Additional Requirements: ITIL v4 Practitioner Essential SIAM Foundation or Professional Desirable SDI Service Desk Manager or equivalent Desirable Ability to travel ...