Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence platform … team, responsible for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & Configuration Management (SACM) . This … is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders, including Service Architects, PMs, suppliers, the Service Centre, and the … Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance artefacts. Essential Skills and Experience: Proven experience managing complex … is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders, including Service Architects, PMs, suppliers, the Service Centre, and the … Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance artefacts. Essential Skills and Experience: Proven experience managing complex … is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
Key Responsibilities: Design and deliver comprehensive security architectures aligned with MOD standards and cloud best practices Provide strategic guidance on secure cloud adoption, data protection, and architectural risk management Conduct security assessments, identifying risks and proposing effective mitigation strategies Ensure compliance with MOD policies, including JSP 440, and NCSC cloud security principles Work closely with delivery teams, architects … IR35 12-month contract (extension highly likely) Hybrid working - 2 to 3 days a week on-site in Corsham Opportunity to shape the security of a flagship MOD cloud programme Please note: Due to the sensitive nature of this work, active DV clearance is essential . Candidates without current DV clearance cannot be considered. People Source Consulting Ltd is … acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Duration: 12 Months Up to 500/day (Inside IR35) SC Clearance Required A leading defence organisation is seeking an experienced Availability Manager to join its Service Management function. You'll be responsible for ensuring platform availability and capacity, driving continuous service improvement, and supporting key ITIL practices including Capacity, Availability, SACM, ITSCM, and Service Level Management. Key … Responsibilities: Manage and maintain ITIL 4-aligned Availability and Capacity Management practices Analyse performance trends and produce availability metrics Identify and implement service improvement opportunities Collaborate with technical teams to meet performance targets Support risk mitigation and resilience planning Essential Skills: Strong background in availability/capacity management in ITIL environments Proficiency with performance monitoring and … is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
R) Consultant to lead the development and delivery of a comprehensive S&R maturity framework. The successful candidate will play a pivotal role in strengthening operational security, risk management, and business continuity. Key Responsibilities: Develop a maturity framework covering physical security, personnel security, travel risk, and business continuity Align framework to GovS 007 , industry standards (e.g. ISO, BSI … and statutory requirements Design and deliver annual audit processes and dashboards with maturity scoring Create templated processes and executive reporting tools to support risk management and "get well plans" Deliver the first round of audits across multiple organisational units Train internal S&R professionals to embed sustainable, repeatable processes Support leadership presentations and contribute to the annual DSHC … is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Experis UK
Key Responsibilities: Design and deliver comprehensive security architectures aligned with MOD standards and cloud best practices Provide strategic guidance on secure cloud adoption, data protection, and architectural risk management Conduct security assessments, identifying risks and proposing effective mitigation strategies Ensure compliance with MOD policies, including JSP 440, and NCSC cloud security principles Work closely with delivery teams, architects …/public sector environments Strong understanding of MOD security protocols and delivery frameworks (JSP 440, DEFCONs, etc.) Demonstrable experience working within secure or classified settings Expertise in risk management, security governance, and assurance practices Excellent stakeholder engagement and communication skills Active DV Clearance - applicants must hold current and valid Developed Vetting clearance prior to contract start In Return … is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
estate. Essential skills Active DV clearance (mandatory) 2nd/3rd line Engineering experience in secure or defence environments Strong Linux and Windows Server administration skills Automation and config management with Ansible Familiarity with Citrix, vSphere, and vRealize Automation (vRA) CI/CD experience using Git, Nexus, pipelines Monitoring expertise with SCOM and similar tools Knowledge of Jumpboxes, AutoFS … is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
SC clearance + Sole UK national Minimum Requirement: This role is required to maintain Dstl's safety, legal and compliance related activities. Dstl must urgently improve its alarms management model which will identify critical steps to protect against Major Accident Hazard (MAH) potential risks and bolster implementation of the Alarms Policy across the lab. The post holder will … work with Dstl management to devise an implementation plan to include upskilling of existing resource to enable alarm management across the whole lab. * The Alarms System Implementation Specialist will work with subject matter experts across Operations within Dstl to understand, further develop and implement the alarm policy and procedures in line with Relevant Good Practice (RGP … Need the above to get the alarms running. * Previous experience working on alarm systems in a large organisation. * Work with engineering team on site to discuss protocols etc. Desirable: * Programmemanagement background * Electrical engineering experience We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion More ❯
attendance. You will need to hold or pass SC Clearance. The successful Alarms System Implementation Specialist will be responsible for leading the implementation of a lab-wide alarms management model, ensuring compliance with safety, legal, and regulatory standards. Youll work with subject matter experts to roll out the alarms policy, develop processes and training, support upskilling activities, and … large, complex organisation Strong collaboration skills to work closely with engineering and operational teams Capable of supporting training and awareness raising activities related to alarm systems Desirable: Background in programmemanagement Electrical engineering experience Interested? Please apply below. Alarms, MAH risks, Trend, Vista, Schneider, EcoStruxure, Sauter, MOD, SC Clearance, Engineering, Alarm Policy Implementation, Porton Down, Salisbury, Safety More ❯